Senior Consultant – ServiceNow HRSD
Band L4
Project NDBS UK
Skill ServiceNow HRSD
We are looking for an experienced ServiceNow HRSD professional to support the NDBS UK project. The candidate will be responsible for designing, configuring, implementing, and supporting ServiceNow HR Service Delivery solutions while working closely with business and technical stakeholders.
Design, configure, and implement ServiceNow HRSD solutions based on business requirements.
Work on HR Service Delivery modules including HR Case Management, Employee Center, HR Services, and HR Knowledge Management.
Develop and maintain HR workflows, catalog items, business rules, client scripts, UI policies, and integrations.
Analyze business requirements and translate them into scalable ServiceNow solutions.
Troubleshoot issues and provide production support for HRSD applications.
Conduct unit testing, SIT/UAT support, defect resolution, and deployment activities.
Collaborate with functional teams, architects, and onshore/offshore stakeholders.
Ensure adherence to ServiceNow development standards and best practices.
Prepare technical documentation and support knowledge transfer activities.
Provide technical guidance to junior team members.
Strong hands-on experience in ServiceNow HRSD.
Good understanding of HR Case Management, Employee Center, HR Services, and Knowledge Management.
Strong knowledge of ServiceNow scripting and configuration.
Experience with integrations and REST/SOAP APIs is preferred.
Good understanding of ServiceNow ITSM and platform fundamentals.
Strong analytical, troubleshooting, and communication skills.
Get empowered by NTT DATA Business Solutions!
NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.
We Transform. SAP® Solutions into Value
We understand the business of our clients and know what it takes to transform it into the future. At NTT DATA Business Solutions, we drive innovation – from advisory and implementation to managed services and beyond. With SAP at our core and a powerful ecosystem of partners, we continuously improve solutions and technology to make them work for companies – and for their people.
With operations in more than 30 countries, we have enabled thousands of companies become more efficient and effective during the last three decades. Our more than 16,700 experts around the world will also accompany you on your journey toward a truly intelligent enterprise – wherever you want to start!
