Position: Solution Architect – Dynamics 365 CRM (Data
Migration)

Location: Toronto, ON

Job ID#: RQ09463

Duration: (6+ months, with possible extension)

Role Overview

The Solution Architect – Dynamics 365 CRM will provide
technical leadership for large‑scale data migration into Microsoft Dynamics 365
Customer Engagement (CE). This role focuses on architecting, guiding, and
supporting data migration, integration, and post‑migration data quality
activities within a complex enterprise environment.

Key Responsibilities

• 
  Provide
  technical leadership for data migration from legacy systems into Dynamics
  365 CE.
• 
  Lead
  the development, implementation, monitoring, and optimization of the
  Dynamics 365 CE platform.
• 
  Define
  interactions between application packages, databases, middleware, and
  integration components.
• 
  Design
  and implement CRM customizations including entities, fields, workflows,
  business rules, forms, and views.
• 
  Architect
  integrations between Dynamics 365 CE and enterprise systems.
• 
  Establish
  and enforce CRM security models, access controls, and data protection
  measures.
• 
  Optimize
  system performance to ensure stability and responsiveness.
• 
  Lead
  post‑migration support, including analysis and resolution of data issues.
• 
  Support
  continuous improvement of data management processes.
• 
  Complete
  deliverables within assigned timelines and milestones.
• 
  Escalate
  risks, issues, and concerns in a timely manner.
• 
  Submit
  deliverables for formal approval as completed.
• 
  Comply
  with public‑sector security, architecture, technology standards, and best
  practices.
• 
  Provide
  knowledge transfer to designated internal staff.
• 
  Perform
  other duties as assigned.

Qualifications

Mandatory Requirements

• 
  Minimum
  1 year of recent experience as a CRM Architect working with Microsoft
  Dynamics 365 CE, including data migration and solution integration.

Desired Skills and Experience

• 
  Deep
  knowledge of Dynamics 365 Customer Engagement functionality and
  capabilities.
• 
  Extensive
  experience with CRM platforms, enterprise environments, databases, and
  integration protocols.
• 
  Experience
  designing and supporting CRM solutions in large enterprise environments.
• 
  Strong
  understanding of application performance considerations.
• 
  Experience
  with structured system design and development methodologies.
• 
  Expertise
  in data and process modeling, metadata structures, and data dictionaries.
• 
  Experience
  producing enterprise architecture deliverables and documentation.
• 
  Hands‑on
  experience with Dataverse / Common Data Service (CDS), APIs, and data
  entities.
• 
  Experience
  with CI/CD practices, DevOps pipelines, and data workflows.
• 
  Strong
  ETL knowledge including extraction, transformation, and loading patterns.
• 
  Experience
  with Azure data and integration services such as Azure Data Factory,
  Synapse, PolyBase, and SQL technologies.
• 
  Experience
  with data migration testing and test automation.
• 
  Familiarity
  with Azure platform services including storage, security, monitoring, and
  DevOps tooling.
• 
  Azure
  certifications are an asset.

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