Job Description

Solution Architect (APAC)

Responsibilities:

• Partner closely with Account Executives to drive qualified enterprise opportunities through the sales cycle, from discovery to successful close.
• Lead discovery sessions to understand customer business challenges, priorities and success criteria.
• Develop and deliver compelling, business-led product demonstrations tailored to each customer's objectives and use cases.
• Position TradeBeyond's platform by clearly articulating business value, competitive differentiation and measurable customer outcomes.
• Help to build and maintain high-quality demonstration environments, data and supporting materials that showcase TradeBeyond's capabilities.
• Support customer workshops, proof of concepts, RFI/RFP responses and other solution validation activities.
• Collaborate with Product, Professional Services and Customer Success to ensure proposed solutions are aligned with customer requirements and implementation best practices.
• Contribute to opportunity strategy by identifying risks, recommending solution approaches and supporting successful deal progression.
• Share customer and market insights with Product and Marketing to help influence messaging, positioning and future product development.
• Contribute to the continuous improvement of Solution Consulting methodologies, reusable assets, demo content and best practices.
• Support the enablement of Sales teams through product knowledge, industry expertise and solution coaching.
• Maintain accurate opportunity information and customer engagement activities within CRM and other internal systems.
• Represent Solution Consulting in customer meetings, internal initiatives and cross-functional projects, contributing to the continued growth of the function.

Requirements

• 5+ years' experience in a Solution Consulting, Sales Engineering or Pre-Sales role supporting enterprise software sales.
• Proven ability to lead customer discovery sessions and deliver compelling, business-focused product demonstrations.
• Experience supporting complex, consultative B2B sales cycles alongside Account Executives.
• Experience working with software that supports retail, supply chain, sourcing, product development, supplier management, quality, compliance or related business processes.
• Excellent presentation, communication and stakeholder management skills, with the ability to engage both business and technical audiences.
• Ability to translate customer challenges into business value and solution outcomes.
• Comfortable working independently while collaborating effectively within a global, cross-functional team.
• Fluent spoken English and Mandarin
• Eligible to work in Taipei without sponsorship
• Willingness to travel as required to support customers, events and internal meetings.

You will have an advantage if you have:

• Experience working directly with retailers, brands, manufacturers or suppliers.
• Deep knowledge of product development, sourcing, supplier management, quality, compliance or broader supply chain business processes.
• Experience building and maintaining demonstration environments, demo data and reusable demonstration assets.