About this opportunity

Ericsson Security Manager (ESM) provides unique security orchestration and management coupled with powerful security analytics and machine learning capabilities for detecting zero-day attacks and threats. Security Manager is an essential part of evolved networks where security functions, policies, and related configurations are dynamically deployed and adjusted across multi-vendor domains. It is a virtualized security solution designed for end-to-end infrastructure and application-level security management for Mission Critical Networks in 5G and IoT deployments.

By joining our industry-leading Security Solutions unit, you will work with a team of passionate security and software development/operation professionals to develop, deploy, and operate AI/ML-based next-generation cyber security management and assurance systems. You’ll get a front-row seat in the fast-paced security domain and the chance to explore the latest tools and technologies.

What you will do

• Act as a customer-facing consultant and Single Point of Contact (SPOC), engaging in both integration and architectural aspects.
• Analyze customer requirements, networks, and technologies to design and implement tailored ESM solutions across Bare Metal, Cloud, and IP network environments.
• Design and Plan activities.
• Deliver processes and documentation: HL designs, LL design, methods of procedure, feature demos, training content.
• Handson activities: perform Installations, deployments, and troubleshooting on on-premises and hyperscale environments.
• Handle Customer Troubleshooting Requests, Incident Management, and Service Ticket Tracking.
• Support presales activities, including offer preparation, solution presentations, and demos.
• Drive solution architecture: scalability, resilience, performance, and cloud-native design principles.
• Collaborate with developers and project managers to improve efficiency, reliability, and overall system performance.
• Contribute to Continuous Improvement of product, processes, and documentation.
• Occasionally participate in on-call rotation for customer support.
• Be flexible to work across different time zones and willing to travel globally

The skills you bring

• Customer-oriented mindset and ability to translate customer needs into technical solutions.
• Agile mindset and proven ability to work in cross-functional, geographically distributed teams
• Strong analytical and problem-solving skills with clear communication, both written and verbal.
• Experience in Security Domains (Telecom Networks, IoT, ICT Security) and industry standards
• Expertise in Cloud-Native principles: Docker, microservices, Kubernetes
• Knowledge of Linux systems (Ubuntu, SLES, etc.), virtualization (KVM), and orchestration tools (Helm, OCP, VMware Tanzu)
• Scripting skills (Python, Shell, Ansible) and experience with REST APIs
• Debugging and troubleshooting expertise with hands-on operational experience
• BSc/MSc in IT or related field (or equivalent practical experience)
• Willingness to travel, adapt, and take ownership with a can-do attitude
  It’s an advantage if you have
• Experience in CI/CD, DevOps pipelines, Jenkins, GitLab/Gerrit, GitHub
• Knowledge of test automation tools (e.g., Robot Framework)
• Previous experience with other vendor network equipment
• SOC (Security Operations Center) background as Analyst or Engineer
• API expertise (RESTful web services)
• Relevant certifications: CISSP, CISM, CCSP, CompTIA Security+, CEH, GSEC, OSCP.
• Broad experience in Telco products, including 3PP solutions.