VML

Solution Architect

VML  •  Bangkok, TH (Hybrid)  •  1 day ago
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Job Description

Who We Are

VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com

VERTICURL A WPP COMPANY

Solution Architect

  • Location: Thailand (Bangkok-based)

  • Reporting To: Regional Practice Lead / Delivery Manager

  • Employment Type: Full-Time, Permanent

  • Experience Required: 5+ Years in MarTech / Solution Architecture

    We are seeking a talented and experienced Solution Architect to join our Thailand team, specializing in Marketing Technologies and Data and Artificial Intelligence (AI) solutionsIn this role, you will be a key technical authority - bridging client business needs with best-in-class MarTech implementations, driving solution design, and ensuring delivery excellence across a portfolio of regional and global accountsYou will work closely with clients, internal delivery teams, and regional leadership to translate complex requirements into scalable, high-performing technical solutions while also contributing to business development and capability growth within the practice

    Key Responsibilities

    Business Growth & Presales

    • Accelerate business growth by identifying and solving clients' known and emerging challenges, pioneering innovative solutions that exceed industry standards

    • Partner with Account and Delivery leads on Business Development activities, including technical presentations, demonstrations, and proposal development for prospects, clients, and WPP network companies

    • Assist different teams at Verticurl by providing demonstrations and technical solutions on Verticurl-supported Marketing Technology platforms

    Solution Design & Technical Delivery

    • Work with internal and external clients to understand project requirements; produce solution design documents and blueprints for system integration and demand generation programs

    • Design and implement end-to-end solutions - from requirements gathering, architecture design, and development through to deployment and ongoing maintenance

    • Create, design, and implement demand generation programs in clients' chosen MarTech platforms

    • Serve as Subject Matter Expert on product capabilities, integration processes, AI solutions and complex program flows

    • Ensure standard development procedures are followed across all solution delivery engagements

    • Provide technical support and troubleshooting for client solutions; own and drive resolution of technical evaluations across your book of business

    Client Experience & Partnership

    • Build a customer-centric practice focused on delivering exceptional client experience and measurable value

    • Deliver Quarterly Business Reviews in partnership with Account Leads, incorporating Thought Leadership and Technical Leadership perspectives

    • Develop case studies and success stories to showcase account impact and Verticurl's capabilities

    • Assist clients with day-to-day process improvements, metrics reporting, and translating complex technical policies into simple, actionable solutions

    Operational & Delivery Excellence

    • Optimize operational efficiency by streamlining technical processes, maximizing resource utilization, and minimizing project delays and technical blockers

    • Oversee production on identified projects, ensuring quality standards and client expectations are consistently met

    • Commit to delivery excellence, fostering a culture of continuous improvement to drive sustainable growth

    Capability Development & Innovation

    • Continuously upskill to stay current with solutions in the Marketing Technology stack, especially Marketing Automation, Customer Relationship Management, Customer Data Platform and Customer Experience solutions

    • Continuously upskill to stay current with emerging MarTech trends, AI/ML advancements, and architectural best practices

    • Working knowledge of Generative AI is required - including familiarity with AI-assisted development tools and platforms such as Claude (Anthropic), Cursor, and Replit, and the ability to apply these effectively in solution design and delivery workflows

    • Contribute strategic insights and innovative ideas to strengthen Verticurl's influence and reputation in the Thailand market

    • Empower team growth by nurturing talent, sharing expertise, and cultivating a culture of learning and innovation

    Skills & Qualifications

    Experience

    • More than 5 years of experience in Marketing Technologies, Software Engineering, Demand Generation, or a Solution Architect / Presales / Technical Project Management capacity

    • Proven track record designing and implementing end-to-end MarTech solutions for multinational clients

    • Experience working across Adobe, Marketo, Oracle, and Salesforce.com solutions strongly preferred

    • Knowledge of and hands-on exposure to Generative AI is required - including AI-assisted development tools such as Claude (Anthropic), Cursor, and Replit, as well as broader AI/ML and Gen AI application in MarTech contexts (e.g. RFM, BI, personalisation)

    • Experience in Database Marketing, Marketing Operations, or Email Marketing

    Technical Skills

    • Strong knowledge and working experience in HTML and JavaScript is a MUST

    • Proficiency in HTML, CSS, Database Modelling, Schema Development (XML), JSON, and JavaScript/jQuery

    • Experience with scripting technologies such as PHP, Python, or Ruby

    • Solid understanding of internet technologies: web servers, streaming media, XML, and related web standards

    • Proficiency with complex IT/software solutions and integration architectures

    • Strong understanding of architectural principles, design patterns, and best practices including high-performance and scalable architecture design

    • Skilled or certified in Adobe, Salesforce, and CDP solutions is a MUST

    • Experience with Data Warehouse platforms is a strong advantage

    • Experience with Salesforce CRM is an asset

    Professional Competencies

    • Excellent problem-solving skills with the ability to translate business requirements into clear technical solutions

    • Strong process development skills able to transform best practices and client requirements into efficient, executable business processes

    • Strong communication and interpersonal skills; able to collaborate with multidisciplinary teams and communicate technical concepts to non-technical stakeholders

    • Ability to work independently and function as a strong team player; must be able to work across small and large teams, locally and regionally

    • Results-oriented with outstanding attention to detail, ability to prioritize, and consistently meet deadlines

    • Proactive, detail-oriented, and capable of handling a high volume of work

    • Demonstrates resourcefulness, motivation, and initiative

    • Proficiency in Thai (written and spoken) is a MUSTStrong proficiency in English (written and spoken) is also required for regional and global client collaboration

    Commitment & Application

    • Minimum 2-year commitment is mandatory for this role

    If you are passionate about marketing technology, thrive in a fast-paced consulting environment, and want to make a meaningful impact for leading global brands, we would love to hear from you

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP agency (NYSE: WPP). For more information, please visit   www.vml.com, and follow along on Instagram,  LinkedIn, and  X

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VML

About VML

VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geographic strengths. We have an industry-unique opportunity to provide our client partners with a fully integrated offering across brand experience, customer experience and commerce practices — powered by deep data and technology experience. For more information, visit www.vml.com.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
New York, New York
Year Founded
Unknown
Website
vml.com
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