Job Description

SOLUTIONS ARCHITECT

Location: Gauteng, South Africa
Industry: Technology / Enterprise Infrastructure

A leading organisation is seeking an experienced Solutions Architect to support enterprise customer engagements across networking, security, cloud, connectivity, and observability environments.

This is a strategic pre-sales and customer-facing role suited to a technically strong architect who can shape complex multi-vendor solutions, support deal closure, and drive long-term customer value.

THE ROLE

You will be responsible for designing enterprise infrastructure solutions, supporting sales engagements, and ensuring customers achieve measurable business outcomes through scalable and future-ready architectures.

Key responsibilities include:

Solution Architecture & Pre-Sales

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  Leading end-to-end pre-sales solution design activities
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  Collaborating with sales, pre-sales, and project teams to develop cohesive solutions
• 
  Translating customer business challenges into technical architectures and solution strategies
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  Designing multi-vendor enterprise solutions across networking, security, cloud, and observability environments

Customer Engagement & Advisory

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  Conducting customer assessments to define technical and business requirements
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  Acting as the subject matter expert during customer engagements and solution discussions
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  Presenting technical concepts to both technical and business stakeholders
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  Supporting proof-of-concept engagements and validating architectural assumptions

Proposal Development & Commercial Support

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  Developing high-quality technical proposals and solution documentation
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  Producing accurate bills of materials and supporting pricing activities
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  Assisting with RFP and RFI responses
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  Ensuring technical and commercial alignment across solution designs

Customer Success & Growth

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  Supporting post-implementation optimisation and customer adoption
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  Identifying opportunities for cross-sell, upsell, and account expansion
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  Driving long-term customer retention and value realisation
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  Analysing customer usage trends to improve solution adoption and outcomes

Collaboration & Technical Leadership

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  Working closely with technical architects, OEM specialists, and internal teams
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  Supporting solution governance, scalability, and operational alignment
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  Contributing to sales strategy and account development initiatives
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  Staying current with evolving technologies, vendors, and industry trends

WHAT WE ARE LOOKING FOR

Key requirements:

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  Minimum 5 years' experience in enterprise networking infrastructure
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  Strong experience across:
  • 
    LAN, WAN, WLAN, and SD-WAN
  • 
    Routing and switching technologies
  • 
    Network security and Zero Trust architectures
  • 
    Cloud networking environments
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  Experience working with multi-vendor solutions including:
  • 
    Cisco
  • 
    Fortinet
  • 
    Palo Alto
  • 
    Juniper
  • 
    Aruba
  • 
    Huawei
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  Strong customer engagement and pre-sales consulting experience
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  Proven ability to translate business requirements into technical solutions

Required certifications:

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  Cisco CCNP (essential)
• 
  Additional certifications advantageous, including:
  • 
    Cisco SPLUNK
  • 
    Fortinet FCP
  • 
    Palo Alto certifications
  • 
    Customer Success or Renewals certifications

WHO YOU ARE

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  A strategic thinker with strong technical and commercial acumen
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  Customer-focused with a consultative approach
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  A confident communicator able to engage at all organisational levels
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  Highly analytical with strong problem-solving capability
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  Detail-oriented with strong proposal and documentation skills
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  Adaptable and resilient in fast-paced environments

WHY THIS ROLE

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  Opportunity to design enterprise-scale infrastructure solutions
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  Exposure to modern networking, security, and cloud technologies
• 
  High-impact role supporting strategic customer engagements
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  Opportunity to work across multi-vendor and enterprise environments
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  Strong blend of technical architecture and commercial engagement