Job Description

Transforming the Future of Enterprise Planning

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Job Title – Solution Architect

The role requires deep analytical, technical and complex problem-solving skills with knowledge of supply chain concepts, optimization methods, statistical analysis and advanced mathematical modeling techniques. It also requires exposure to data science, and associated software and programming technologies. Additionally, this role requires experience of implementing advanced planning systems and tools.

This position is responsible for solution delivery, analysis and interpretation of data to assist management and leadership in rapid decision making and optimize their supply chain to better serve their customers and shareholders. The solution delivery is through a variety of activities including process design, data analytics, solution configuration and deployment, setting up performance metrics and new policies, system testing, user training, and knowledge management.

The role would be responsible for participating in requirement and design sessions with the customer; analyzing areas of improvement opportunities; collecting and analyzing data to provide decision support information; preparing business impact case study; working with onshore and offshore teams to configure the solution and finally creating the test-cases to ensure the solution works as per the design.

What You’ll Do for Us

Design

• Participate in process and business requirements sessions and document to-be business processes leveraging industry best practices.
• Identify and collect data, such as historical sales, shipment, inventory, logistics, and other operations / supply chain data from sources like databases, excel sheets, emails and others.
• Ability to convert business logic to technical platform design, including knowledge of platform infrastructure.

Configuration

• Work closely with architects and directors to develop clear functional and technical design and document data requirements and build complex datasets.
• Configure a solution architecture document and tool configuration in the o9 platform as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.

Data Analytics

• Use mathematical models, predictive methods, statistical techniques, optimization algorithms and simulations to analyze, manipulate and interpret large enterprise data and provide business insights and data visualization to the client management.
• Demonstrate the solution functionality to the client teams through the data fact.

Testing

• Work with internal research and development teams to resolve solution gaps and deploy fixes in the customer environment.
• Create and execute workflow and data analytics test-cases and document issues and track progress at resolving issues.
• Ability to design a testing protocol and implement with support from junior analysts, with the end goal of automating testing.

Communication

• Work with cross-functional teams, and IT and business stakeholders, to ensure successful planning and execution of projects.
• Plan, develop and deliver Super User and End User training, for a global user base.
• Mentor junior members of the o9 implementation team.

What You’ll Have

Experience

• 6+ years’ experience as a Solution Architect, Business Analyst, Data Analyst, Business Consultant, Business Specialist or related field.

Education

• Bachelor’s or Master's Degree in Operations Research, Industrial Engineering, Engineering Management, Business Analytics or related fields is preferred.
• Solution delivery experience through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, and deployment.
• Experience using agile methodology to deliver enterprise implementations is preferred.

Skills

• Knowledge of supply chain solutions in one or more areas such as demand planning, supply planning, S&OP/IBP, scheduling etc.
• Strong analytical techniques, data mining knowledge and proficiency in handling and processing large amounts of data are needed. Basic knowledge of databases with working knowledge of SQL is preferred.
• Fluent in speaking Mandarin is a preferred and good command of English.

Characteristics

• Strong verbal, written, presentation and demonstration and training skills are necessary.
• Ability to identify key insights and critical thinking to prioritize and focus on the highest value opportunities.
• Ability to work in teams, distributed across locations and time zones and at executive and junior levels in a corporate hierarchy is key.
• We value team spirit: Transparency and frequent communication are key. At o9, this is not limited by hierarchy, distance, or function.

What We Offer

• Competitive salary.
• Tech tools: Complementary PC laptop with home office and internet allowance.
• Stock options for eligible candidates.
• Flexible Work: Work from home three days a week – it varies depending on teams.
• High growth organization - very strong entrepreneurial culture and no corporate politics.
• Support network: Work with a team you can learn from every day.
• Diversity: We pride ourselves on our international working environment.
• Social: Fun after-work activities - If you’re in the office, feel free to join these events
• Work Life Balance
• Feel part of A team
• Impacting the planet positively

More about us…

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!