Job Description

A bit about us
At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS). We’re a fast-moving technology organisation delivering innovative voice, data, and mobile solutions across Europe.
Our product and service portfolio is at the heart of what we do — powering reliable, scalable communications for thousands of businesses. Behind the scenes, our engineering teams design, build, and maintain the software systems that generate real business impact.
We combine the agility of a start-up mindset with the stability of a leading European business. Collaboration, ownership, and continuous improvement define how we work — and we’re always looking for people who want to build meaningful technology at scale.
Who are we looking for?
The Solution Architect provides subject matter expertise to support the engineering teams designing our portfolio of UCaaS and CCaaS products.
What will you be doing day-to-day?
• Owner of technical designs and decisions for new features and projects.
• Supporting development teams in implementing new functionality, while ensuring that the correct processes, standards and patterns are being followed.
• Work with senior stakeholders to define and understand requirements and define solutions.
• Support group architecture forum to agree and define architectural standards.
• Support Product Owner Managers during discovery to influence roadmap decisions.
• Work with development teams and business stakeholders to ensure the future scalability and extensibility of the UCaaS & CCaaS applications while meeting business expectations.
• Analyse and document existing systems, to support the design and extension of these.
• Be a technical SME within the UCaaS and CCaaS domain.
What you’ll need
• Experience within the telecoms industry.
• Experience of working within an architecture team and ensuring designs align with existing roadmap and strategy.
• Experience in providing technical authority and guidance to peers.
• Expert in influencing others and driving for positive outcomes.
• Ability to manage multiple priorities and projects simultaneously.
• Strong communication skills.
• Previous UCaaS and CCaaS is highly beneficial.
• Have a “Secure by design” mindset.
• Experience with cloud platforms, preferably AWS.
• Experience with scalable and distributed cloud architecture.
• Previous Kamilio, Freeswitch, RTPEngine and Kubernetes experience is highly beneficial.
• Bachelor’s degree in computer science or equivalent.
What do we offer you?
At Gamma, we believe in work–life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you.
Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours.
Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family.
We want you to share in our success, which is why we offer tax-efficient share save and share incentive plans.
We’re also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier.
A few things to note
Unfortunately, we can’t offer visa sponsorship or relocation support for this role.
This role is hybrid, with office and home working flexibility.
If you feel you could be a great fit for Gamma but don’t meet every requirement, we still encourage you to apply — you might be exactly who we’re looking for.
Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.
Recruitment agencies: We work with a trusted group of recruitment partners and are not looking to expand this network at present. Please do not send speculative CVs.