Job Description

About the Company

DSV is a leading global transport and logistics company, connecting businesses and people in more than 80 countries. With a strong focus on reliability, efficiency, and sustainability, we provide end-to-end supply chain solutions across air, sea, road, and warehousing. At DSV, our culture is built on collaboration, entrepreneurship, and a commitment to continuous improvement. We believe our people are our greatest strength, and we offer diverse career opportunities in a dynamic international environment. By joining DSV, you become part of a global team working together to move the world forward.

Roles & Responsibilities:

• Work alongside IT architecture teams to ensure technology solutions are aligned with the business architecture and solutions objectives.
• Support, define, create test scripts and Testing scenarios for internal and external testing and training to perform functional Testing
• The Solution Architect Contract Logistics acts as an interface between business and IT to represent the business interests in various IT-related project- and solution work-streams
• Participate actively in the design and engineering phase of Logistics IT-solutions - especially around S/4 HANA EWM projects and migrations.
• Responsibility of the worldwide roll-out and implementation of Logistics IT-solutions
• Design, document and re-engineer business processes and manage projects and implement strategic Contract Logistics IT-solutions
• UAT Support including preparation of test scenarios and overall coordination of the test phase in addition to the GO-Live support (First Level support) are managed by the Global Solution Architect
• Support, define, create test scripts and Testing scenarios for internal and external testing and training to perform functional Testing
• Provide Timely and accurate reporting on status and progress
• Manage / report business risk, with proposed mitigations for the testing and training workstream within the overall program
• The role supports the aligned global change management process in alignment with the wider CM global account team

The candidate is expected to satisfy the following criteria: -

• Strategic Alignment: Collaborate with senior leadership to define and align business strategy with enterprise-wide goals and capabilities.
• Solution Design / Target Operating Model Design Develop and continuously evolve the business architecture, including defining the target operating model, process optimization, and systems integration.
• Transformation Initiatives: Lead or support business transformation efforts, ensuring that change initiatives align with the overall architecture and contribute to the organization’s strategic objectives.
• Performance Management: Define key performance indicators (KPIs) and metrics to assess the effectiveness of business capabilities and architecture. Provide insights to help drive decision-making.
• Process Improvement: Lead initiatives to streamline business processes, eliminate inefficiencies, and introduce best practices to enhance productivity and customer satisfaction.
• Technology Collaboration Work alongside IT architecture teams to ensure technology solutions are aligned with the business and strategic objectives.
• Risk Management: Assess and mitigate risks associated with functional operational business processes, ensuring agility and resilience in response to internal and external changes.
• Stakeholder Engagement: Work closely with stakeholders from various business units (e.g., Operations, IT) to understand their needs and provide solutions that optimize business outcomes.
• Customer Orientation: Facilitate meetings and workshops together with external or internal Key Stakeholders

General Skills

• Strong facilitation and documentation skills
• Effective communication
• Analytical and logical approach
• Team player
• Flexible to travel for business trips
• Computer savvy with good working knowledge of business tools
• Strong analytical and strategic thinking skills.
• Excellent communication and presentation skills, with the ability to engage and influence senior leadership.
• Solid understanding of business process modelling, capability mapping, and business model innovation.
• Ability to work in cross-functional teams and manage multiple stakeholders.
• Knowledge of Lean Methodologies, and business architecture tools like BPMN is a plus.

Experience and Qualification

• Education: Bachelor’s degree in business administration, Management, Information Systems, or related field. A master’s degree or MBA is a plus.
• Experience:
• 7+ years of experience in business architecture, business strategy contract logistics operations and solution design.
• Proven track record of aligning business strategies with operational initiatives and driving business transformation.

Behavior traits to identify:

• Innovative and forward-thinking.
• Ability to work independently and take initiative.
• High attention to detail with strong organizational skills.
• Comfortable working in a fast-paced and dynamic business environment.