Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Roles & Responsibilities :
Server Management (Windows/Linux)
Support resolution of server-related incidents (Windows/Linux) by following defined procedures and meeting SLA requirements
Assist with routine server monitoring, basic maintenance, and initial troubleshooting of server environments
Coordinate with internal teams and vendors under guidance for hardware or software-related support
Participate in knowledge-sharing sessions within the team and learn server management best practices
Maintain basic documentation of server incidents, actions taken, and vendor communications
Storage Management (SAN/NAS)
· Basic hardware troubleshooting skills, with exposure to SAN cabling and storage hardware issues under guidance
· Assist in coordinating with vendors for storage hardware support, including part replacements and RMA processes
· Ability to identify issues and escalate complex or critical problems to senior engineers or management when required
· Support investigation and resolution of storage-related incidents, and track escalated issues until closure
· Participate in knowledge-sharing activities within the team and learn storage (SAN/NAS) best practices
· Maintain basic documentation of incidents, resolutions, and vendor communications
FTS Collaboration
Operate effectively within a 24/7 Follow-the-Sun support model, ensuring smooth handovers between shifts across global teams.
Maintain a high level of professionalism and reliability while working in a rotational shift environment, covering multiple time zones.
Cooperate closely with server, network, and database teams to provide integrated solutions and support.
Educational qualification:
B.E (IT or Computer Science) or Equivalent.
Experience :
2–4 years of experience in IT infrastructure with a focus on server manageme
Personal Profile:
We are looking for a motivated and flexible IT Infrastructure Support Engineer with 2-4 years of experience or relevant hands-on exposure in server and storage technologies. This role supports our 24/7 Fo
The Bosch Group is a leading global supplier of technology and services. It employs roughly 417,900 associates worldwide (as of December 31, 2024). According to preliminary figures, the company generated sales of 90.5 billion euros in 2024. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 86,900 associates in research and development, of which nearly 48,000 are software engineers.
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