Job Description

Responsible for achieving the performance indicators, sales force development indicators, and expense control indicators of the institutions under their jurisdiction, and taking primary responsibility for all indicators of the institutions under their jurisdiction;

Responsible for media communication, media relations maintenance, and brand promotion within the scope of the institutions under management, including effectively utilizing the unified soft articles and press releases regularly shared by the Public Relations Department of the head office to publish to local mainstream media, and coordinating and implementing inquiries and interviews with various media in the area under management.

Be responsible for the effectiveness of internal controls within the jurisdiction, supervise, manage, and coordinate work within the jurisdiction, identify, assess, monitor, and report relevant risks on the basis of ensuring compliance with laws, regulations, regulatory requirements, and internal company rules and regulations, and be responsible for transmitting the culture advocated by the company (including risk management culture, compliance management philosophy, etc.)

Supervise the marketing director to cultivate a team of marketing agents with good compliance concepts and professional ethics, and bear primary management responsibility for the compliance practice of the institutions under their jurisdiction;

Strictly adhere to the relevant provisions outlined in the company's media management system regarding the handling process for media risk events. Be responsible for managing media risk events in the central branch/marketing service department, encompassing media communication with institutions under jurisdiction, investigation of risk events, and media response, among others;

Report any violations or potential risks discovered during the work process in a timely manner, and propose corrective or improvement suggestions;

Assist the Audit Department in completing audit-related tasks and carry out rectification work based on the audit report;

Formulate workflows and standards applicable to the jurisdiction;

Cooperate with various departments of the head office to complete various projects and tasks; complete other work tasks assigned by superiors.

Behavioral norms:

Comply with all rules and regulations established by regulatory authorities;

Abide by all the rules and regulations established by the company;

Comply with the business operation procedures established by the company or the department to which you belong;

Conduct in accordance with national laws, corporate professional ethics and moral codes, as well as relevant regulations of the company's compliance department;

Be honest and trustworthy, and do not provide false financial bills or documents to the company;

Sharp risk control and compliance awareness.

Team management:

Be responsible for the personnel development within the jurisdiction, effectively motivate and cultivate subordinate employees, and create a positive and collaborative team atmosphere;

Identify and cultivate high-potential and high-performance employees;

Guide the career development of subordinate employees.

Employment conditions:

Knowledge/Skills/Education

Bachelor's degree or above;

Over 12 years of experience in the insurance industry, including over 8 years of experience in management positions;

Good time management skills;

Able to work under pressure;

Proficient in computer operation;

Meet the job content requirements and assessment indicators set by the company for this position;

Meet the requirements outlined in the job description.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com

Working Arrangement

In Office