Swan Global

Software Support Service Engineer

Swan Global  โ€ข  Doha, QA (Onsite)  โ€ข  2 months ago
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Job Description

๐Ÿ”น Job Title: Software Support Service Engineer

๐Ÿ“ Location: Doha, Qatar
๐Ÿ“„ Contract Type: Contract Staffing
Duration: 6 Months (Extendable)

๐Ÿ‘ฅ Openings: 2 Positions

๐Ÿ•’ Working Hours: 10 Hours / Day, 6 Days a Week

๐Ÿ”น Job Summary

We are looking for an experienced Software Support Service Engineer to provide expert-level application and technical support for utility software systems. The role involves troubleshooting, system support, and coordination with internal and external stakeholders to ensure smooth system operations.

๐Ÿ”น Key Responsibilities

  • Provide technical support and maintenance for utility software applications
  • Troubleshoot application, system, and user-related issues
  • Coordinate with end-users to understand and resolve software problems
  • Support deployment, configuration, and upgrades of software systems
  • Ensure system availability, reliability, and performance
  • Prepare technical documentation and support reports
  • Work closely with client teams and third-party vendors as required

๐Ÿ”น Requirements

  • Bachelors degree in Computer Science, Engineering, or related field
  • Strong expertise in utility software applications
  • Proven experience in software/application support roles
  • Ability to work independently and in client-facing environments
  • Multilingual skills (English mandatory; French is an advantage)
  • Any nationality can apply
Swan Global

About Swan Global

SwanGlobal values relationships. We understand that humans organising themselves for goals larger than themselves is at the heart of the progress of civilization. For this end, we are here to facilitate organisations and individuals coming together.

We do this by taking out the mundane admin-intensive work that comes with human-resource management. This allows our clients to focus on strategic initiatives, and letโ€™s our candidates focus on honing their skills.

Servicing global clients in the world's largest sectors. Headquartered out of the prime district of Doha, we are one of Qatarโ€™s fastest growing staffing & recruitment companies. Since 2014, we have equipped over 240 companies with over a 250,000 staff, clocking over 24 million person-hours of work. The SwanGlobal team ensures staff onboarding of suitable candidates within 04-06 weeks.

We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.

We are proud to say that almost every construction company in Qatar has Swan staff building their business. As we grow roots in a wider business ecosystem we have staffers, on our payroll, in Oil & Gas, Retail, Hospitality, Event Staffing and many more.

The Swan Global team ensures staff onboarding of suitable candidates within 04-06 weeks.

We have a large roster of blue, grey and white collared workers specialised work, ranging from engineering-led heavy industries to soft skills interaction-based verticals across the country.

#staffingagency #manpower #recruitmentagency #HR #Outsourcing #Recruitment #Qatarjobs

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Doha, QA
Year Founded
2014
Website
swan.qa
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