KION Group

Software Support and Development Engineer (m/f/d)

KION Group  •  Augsburg, DE (Onsite)  •  16 hours ago
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Job Description

About Dematic
Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.
With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.
Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

About KION
Since 2016, Dematic has been part of the KION Group, the global industry leader for industrial trucks, associated services and supply chain solutions, which also includes Linde Material Handling GmbH and Still GmbH. KION thus holds the No. 2 position in intralogistics worldwide.

We offer:

  • Benefits of an International MDax Group (KION Group)
  • Plenty of room for creativity in a rapidly growing company
  • Flexible and mobile working
  • Individual support and development
  • Employee discounts

Tasks and Qualifications:

Your Tasks:

  • Assumption of on-call duties in an international environment
  • Service delivery manager for new and long-term existing customers
  • Carrying out software support incl. documentation of incoming service cases including description of solutions
  • Project collaboration in software projects (CS, MU, PS, IS)
  • International project commissioning and after-go-live support
  • Service support for existing customers (WCS, MFC)
  • Software development for WCS, MFC and OFS systems (PTL, PbV)
  • Change request processing for existing customers

Your Qualifications:

  • Experience with 24/7 on-call 2nd level support
  • High level of service and customer orientation
  • Knowledge in the automation environment / warehouse management systems
  • Knowledge of the logistics IT environment
  • Good written and spoken English & German
  • Willingness to travel
  • Experience with sophisticated software architectures
  • Experience in Java software development (min. 3 years of professional experience desirable)
  • Confident handling of databases (Oracle)
KION Group

About KION Group

Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable.

Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains.

Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry.

With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad.

KION is the architect of global, regional and local supply chains. Our brands are well established:

Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments.

As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving.

You can access our Legal Notice via the link https://www.kiongroup.com/en/Service/Legal-Notice/ and our Privacy Statement here: https://www.kiongroup.com/en/Service/Privacy-Statement/

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Frankfurt/Main, DE
Year Founded
2006
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