Job Description

We are seeking a driven Sales and Operations Manager to lead the growth and delivery of our AGM software solutions. This role combines sales, client relationship management, and operational coordination to deliver seamless AGM experiences.

Key Responsibilities:

• Drive end-to-end sales processes for AGM software, from prospecting to closing deals with corporates and associations.
• Develop and implement sales strategies to achieve revenue targets.
• Conduct client presentations, product demonstrations, and prepare proposals and contracts.
• Build and maintain strong client relationships, ensuring satisfaction and retention.
• Provide training and onboarding for client teams on software usage.
• Oversee operational planning and execution for AGMs, including software setup, user access, and live support.
• Coordinate with internal teams to ensure seamless delivery and issue resolution.
• Ensure compliance with regulatory requirements and internal policies.
• Gather client feedback for continuous improvement in product and service delivery.

Requirements:

• Education: Diploma or Bachelors Degree in Business, Corporate Governance, Information Systems, or related fields.

Experience:

• Specialist: Minimum 2 years in B2B software sales, AGM services, or event operations.

Skills:

• Understanding of AGMs, processes, and corporate governance.
• Excellent communication, presentation, and negotiation skills.
• Organised and able to manage multiple projects under tight timelines.
• Comfortable with software platforms, virtual meeting tools, and data handling.