Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)
Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.
Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
The Software Quality Assurance Engineer III performs test strategy planning, and reviews manual test cases and automated test scripts. The Software Quality Assurance Engineer III plays a major role to improve and drive the quality, functionality, reliability and usability of software products for L.A. Care. This position is responsible to participate in the business requirements gathering as needed and may review automated scripts according to L.A. Care policy, guidelines, SQA industry best practices and escalate as appropriate. The Software Quality Assurance Engineer III needs to stay abreast on the latest industry test tools, test approaches, Information Technology skills, L.A. Care systems, application and technologies to proactively and continually contribute to improving the quality of L.A. Care systems and support the learning of other QA team and project members. Adhere to L.A. Care test management best practices. Provide clear guidance to other team members on producing quality and consistent test deliverables. Acts as a Subject Matter Expert, serves as a resource and mentor for other staff.
Participates in review of business requirements, system documentation, project assets to lead in the creation and mentoring others to produce robust, accurate, usable test artifacts for performance, end-to-end and automation testing (test plans, test cases, automated scripts, reports) to ensure end results aligns with business needs.
Analyzes requirements and effectively applies appropriate testing techniques to ensure comprehensive testing coverage in a timely manner.
Creates or assists in creating, socializing and presenting test strategy approach, test artifacts, testing process, test metrics with appropriate teams.
Collaborates with cross-functional teams and environment management to prepare test data and identify the test environment, as needed.
Leads efforts for all QA resources adherence to software quality criteria, policy, guidelines and industry best practices.
Oversees and participates in test execution, analyzes and effectively communicates testing results and metrics across all testing types.
Promptly and effectively escalates issues as appropriate. Supports other team resources to escalate in a timely manner.
Bachelor's Degree in Computer Science or Management Information SystemsIn lieu of degree, equivalent education and/or experience may be considered.
Required:
At least 5 years of experience as a Senior Software Quality Assurance Engineer role including functional and non-functional testing activities.
Experience serving as lead in review of business requirements to develop test strategy, test plan and test cases, deploy risk-based testing tactics.
Experience as an Author automated scripts according to Software Quality Assurance industry test automation best practices.
Experience managing the execution of manual test cases and automated scripts to detect and report defects.
Experience effectively communicating quality related matters across an organization and project teams. Drive DevOps initiatives to shift-left in testing approach.
Experience collaborating in blended teams with onsite, nearshore and offshore project resources.
Preferred:
Experience leading the development of processes and procedures for all automated platforms and application testing including the development and maintenance of automated scripts.
Hands-on testing experience on healthcare systems such as QNXT, Facets, Syntranet or equivalent.
Required:
Expert understanding of the Software Development Life Cycle, Agile methodologies, and Waterfall methodologies.
Black-box testing capabilities.
Working knowledge of programming concepts and skills such as SQL, Python, Java, C, C++, R JavaScript, Matlab.
Test Automation capabilities
Preferred:
Familiarity of EDI transactions (834, 835, 837) for organizations and trading partners to electronically communicate.
Gray-box testing capabilities.
Performance testing. Security testing. Mobile testing.
DevOps, CI/CD.
Built test automation frameworks.
Certified Information Systems Security Professional (CISSP)Information Technology Certifications (e.g. ISTQB, CISSP)
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Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.
L.A. Care offers a wide range of benefits including
L.A. Care’s mission is to provide access to quality health care for L.A. County’s low-income communities, and to support the safety net required to achieve that purpose. As a publicly operated health plan, L.A. Care Health Plan serves more than 2.6 million members in Los Angeles County, making it the largest publicly operated health plan in the country. L.A. Care offers four health coverage plans including Medi-Cal, L.A. Care Covered™, L.A. Care Medicare Plus and the PASC-SEIU Homecare Workers Health Care Plan, all dedicated to being accountable and responsive to members. L.A. Care prioritizes quality, access and inclusion, elevating health care for all of L.A. County. For more information, follow us on X, Facebook, LinkedIn, Instagram and YouTube.
To learn more, visit www.lacare.org.
*For urgent inquiries: 1-888-4LA-CARE (1-888-452-2273)
