Job Description

1. Job Purpose

Software Operations department is part of the TD Synnex Regional Innovation Business Services (RiBS) based in Barcelona.

You will manage the procurement activities for software vendors and stakeholder relationships, and also you will be part of a multi-cultural and dynamic group that is driving a digital transformation of our service. Our aim is to improve the day to day activities to be able to increase our partners’ satisfaction.

1. Accountabilities:

You will be responsible for…

Purchase order management

• Process purchase orders (create, modify, control and follow up) according to SLA’s and vendor specifics.
• Understand, apply and be aligned with the vendor´s business licensing programs.
• Monitor license confirmations and ensure deliveries on time.
• Follow up of invoicing and solve price discrepancies.

Internal customer and vendor’s account management

• Daily regular management information to internal and external stakeholders as required, with responsibility for data integrity.
• Direct accountability for key metrics of specific vendor set.
• Identify, monitor and solve incidents.

Order quality analysis

• Provide analysis of order quality per vendor and country on a monthly basis.
• Strive for improvements, e-commerce tools efficiency and drive changes for the assigned accounts.

Coordination with other areas/departments

• Coordinate with local teams and other RiBS departments to ensure a proper process performance and customer satisfaction.
• To own and manage through to completion any ad-hoc projects as defined by the Software Operations Manager.

1. Knowledge Skills and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technical skills:

Experience with SAP and BW

Experienced MS Office user (mainly MS Excel)

Proficient English speaker (and optionally other languages German, French, Italian)

Strong purchasing management and controlling skills with ability to understand and resolve problems

Soft skills:

Strong communication skills and customer-oriented

Analytical, organized, with ability to plan and juggle multiple priorities and maintain focus

Ability to work under pressure

Proactive and self-motivated

Effective team work with internal customers and stakeholders in problem solving

Adaptation to a changing environment

Flexibility on working hours (Q-end, bank holidays etc.)

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!