Job Description

Responsibilities

• Delivers specific delegated tasks assigned by a supervisor in the Engineering job family, supporting the full software lifecycle of design, development, testing, and support for technical delivery.
• Build complex software systems and communicates with users, other technical teams, and management
• Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
• Perform application design, configuration, testing and deployment – developing solutions based on requirements
• Perform configuration and customisation of the Salesforce platform
• Participate in efforts to develop and execute testing, documentation, and training
• Utilise best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
• Perform peer reviews on implementation done by other developers and offer feedback and suggestions
• Provide guidance to junior engineers
• Communicate development progress to management
• Evaluate and maintain Salesforce security best practices
• Support off-hour releases as needed

Qualifications

Required Skills:

• Build complex software systems and communicates with users, other technical teams, and management
• Meet with technology product owners to understand business, functional, and technical requirements & acceptance criteria
• Perform application design, configuration, testing and deployment – developing solutions based on requirements
• Perform configuration and customisation of the Salesforce platform
• Participate in efforts to develop and execute testing, documentation, and training
• Utilize best practices to perform operational support, enhancements, bug fixes as needed to support the Salesforce platform
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
• Perform peer reviews on implementation done by other developers and offer feedback and suggestions
• Provide guidance to junior engineers
• Communicate development progress to management
• Evaluate and maintain Salesforce security best practices
• Support off-hour releases as needed

Required Experience & Education:

• 4+ years experience in Software Development
• 4+ years experience in Salesforce Development
• Experience in Conga Contract Lifecycle Management (CLM) Development or able to learn it quickly
• Direct experience working on CRM projects for middle market or enterprise size companies
• 4-year University degree in Computer Science, Information Systems, or a related technical discipline
• Practical understanding of professional software engineering practices & best practices for the full software life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Salesforce Developer Certifications such as Platform Developer I and/or Platform Developer II preferred

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.