Job Description

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview

Salesforce is seeking a QA Engineer (MTS) to design, build, and maintain the automated testing and evidence validation systems that support our Internal Audit & Evaluation (IAE) program. This role is ideal for a QA Engineer who wants to apply their craft to a highleverage problem: turning internal audit evidence collection from a manual, error prone, screenshot chasing exercise into an engineered system of automated control tests, continuous evidence validation, and reproducible audit trails.

You will help build the test frameworks, validation pipelines, and quality gates that verify our systems are producing accurate, complete, and auditready evidence that meets IAE requirements. You will test and validate that automated controls behave as specified, that collected evidence maps correctly to control requirements, and that compliance data is trustworthy end to end.

Responsibilities

• Design and build automated control test suites: Create test frameworks (Apex tests, integration tests, end-to-end validation) that verify controls and their evidence outputs behave correctly across the compliance tooling portfolio.
• Automate evidence validation: Build validation pipelines that continuously check compliance evidence for completeness, freshness, accuracy, and correct mapping to control requirements as it flows through the collection process.
• Translate compliance requirements into test specifications: Turn compliance and Salesforce Security Standards (SFSS) requirements into machine executable test cases, evidence acceptance criteria, and pass/fail assertions.
• Build evidence integrity and regression testing: Detect compliance drift, broken evidence lineage, stale artifacts, and control regressions before they reach an auditor.
• Test platform integrations: Validate data flowing from enterprise systems (SIEM, cloud providers, HRIS, ticketing, GUS) into the GRC data model via Salesforce APIs, Platform Events, and Named Credentials confirming evidence arrives complete and untampered.
• Develop quality dashboards and reporting: Build Lightning experiences and CRM Analytics dashboards that surface test coverage, evidence health, validation failures, and remediation status in real time.
• Establish CI/CD quality gates: Integrate automated compliance tests into SFDX/CI pipelines so evidence quality is verified on every change.
• Partner with IAE: Validate test logic, evidence requirements, and control coverage against IAE expectations and SOC 2, ISO 27001, PCI DSS, and other standards; help auditors trust the evidence the system produces.
• Partner with engineering: Identify gaps in current validation pipelines and provide support for the development of new pipelines where they are not yet available, ensuring comprehensive evidence collection.

Required Qualifications

• 5+ years in QA / test engineering, including automated testing on the Salesforce Platform: Apex unit and integration tests, SOQL/SOSL, and validation of Flows, Platform Events, and Salesforce APIs (REST/SOAP/Bulk/Streaming)
• Strong test automation skills: proficiency building maintainable automated test suites; working proficiency in SQL and Python for data validation, test tooling, and evidence pipeline verification
• Evidence and data validation: experience validating data integrity, completeness, and correctness across ETL/integration pipelines and canonical data models
• Ability to write efficient, reliable tests and validation logic that run within platform limits and at scale
• Requirements translation: demonstrated ability to translate complex compliance requirements into precise, testable specifications and automated assertions
• Compliance familiarity: understanding of control testing, evidence collection, and audit requirements (SOC 2, ISO 27001, PCI DSS, etc.), including compliance frameworks and requirements, or strong appetite to learn
• Ownership mindset: end-to-end responsibility for quality outcomes; proactively find defects, gaps, and evidence risks before they escalate to audit findings
• Quality rigor and collaboration: strong engineering fundamentals, attention to edge cases, open information sharing, and constructive technical debate

Preferred Qualifications

• Salesforce certifications: Platform Developer I, Administrator, or relevant QA/architect certifications
• Test automation frameworks: Selenium, Provar, UTAM, Jest, or similar for Salesforce/LWC testing
• CRM Analytics / Tableau for quality and coverage reporting
• DevOps / CI on Salesforce: SFDX, source driven development, CI/CD pipelines (Copado, GitHub Actions), automated test gating
• Compliance as Code / policy as code testing (OPA, Checkov) and evidence as code validation
• Cloud platform experience (AWS, GCP, Hyperforce) and their compliance/security evidence sources
• Python for test automation, data validation scripts, and evidence pipeline verification
• Experience with Agentforce, Einstein, or LLM frameworks particularly for validating AIgenerated evidence, control assessments, or audit narratives

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.