Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Support the (Senior) Application Manager in carrying out initiatives aligned with the Digital Solution strategy. Manage a specific solution area, including its technology roadmap, and act as the Subject Matter Expert (SME) for key technologies.

Deliver solutions based on design principles that focus on flexibility and modularity. Lead strategic projects as the TECH representative, responsible for the full application delivery lifecycle.

Work closely with Product Managers, Solution Architects, Project Managers, Infrastructure teams, and other SMEs to ensure smooth and successful implementation.

Roles & Responsibilities:

1. IT Application Management

• Lead the development, design, and implementation of new applications and enhancements to existing systems and software packages.

• Ensure effective delivery with cost efficiency and quality, maximizing IT investment benefits.

• Define and execute action plans to support IT strategy through structured planning, established methodologies, and appropriate resourcing to meet project timelines.

• Oversee and enforce adherence to the Software Development Life Cycle (SDLC) and software quality standards.

• Align system delivery with the Enterprise Architecture framework for optimal performance and scalability.

• Ensure application availability and timely resolution of system issues.

2. Resource & Team Management

• Plan and optimize resource allocation to meet business demands efficiently.

• Coach and mentor team members to build technical capabilities and support career development.

• Drive team performance in alignment with divisional and company-wide strategies.

3. Design

• Own and manage a portfolio of solutions, ensuring scalable and high-performance architecture and design.

• Translate business and functional requirements into effective system solutions.

• Lead the design and development of new applications and system enhancements.

• Serve as the technical lead for major and complex projects that contribute to business growth.

4. Development

• Develop software code following best practices and coding standards.

• Conduct unit and system integration testing (SIT) before user acceptance testing (UAT).

• Support and resolve issues during UAT.

• Provide second-level production and incident support in collaboration with first-level support teams.

5. Scale of Projects/Systems Handled

• Handle regulatory projects, including portal enhancements based on Bank Negara Malaysia (BNM) requirements.

• Lead medium to high-complexity projects as the technical lead, accountable for end-to-end application delivery.

• Collaborate closely with vendors and infrastructure teams to ensure successful project execution.

Minimum Job Requirements:

Education & Experience

• Bachelor’s degree in Engineering, Computer Science, or a related field.

• Minimum of 5 years of professional experience in web, mobile app, or technical product management.

Core Competencies

• Strong understanding of the product management lifecycle and best practices in web and application development.

• Proven ability to translate digital innovation and vision into practical, hands-on solutions within existing constraints.

• Excellent organizational skills with the ability to prioritize and manage multiple projects and stakeholders effectively.

• Strong written and verbal communication skills, with the ability to engage both technical and non-technical audiences.

• Familiarity with various development methodologies, including Agile and Waterfall, and a solid grasp of common software development practices.

Technical Proficiency (Preferred)

• Programming & Scripting:

  • JavaScript / TypeScript – Strong proficiency in ES6+ features and modern JS patterns.

  • HTML5 / CSS3 / SCSS – Deep understanding of semantic markup, responsive design, and styling best practices.

  • Familiarity with RESTful APIs, and WebSockets

• Frameworks & Tools: Git, GitHub/GitLab, CI/CD pipelines – for version control and deployment.

• Integration & Services: Web services (JSON, SOAP), API Gateway, Enterprise Service Bus (ESB), BPM.

• Databases: Oracle, SQL Server, Sybase.

• DevOps & Cloud: DevSecOps, Cloud Computing-Cloud Native Framework,

• File Transfer & Automation: MFT, SFTP

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.