Data Wow

Software Engineer (Technical Support - MA)

Data Wow  •  Bangkok, TH (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

  • Take full ownership of existing systems, analyzing and resolving bugs or performance issues during the maintenance phase.
  • Bridge the gap between technical complexity and client understanding, maintaining strong professional relationships.
  • Independently manage and prioritize support tickets based on urgency and impact without constant supervision.
  • Dive deep into codebases to identify underlying issues and implement sustainable long-term fixes.
  • Maintain and update technical documentation to streamline team troubleshooting and efficiency.

Requirements

  • Strong expertise in NextJS and NestJS
  • At least 1 year in Software Development or Technical Support roles.
  • Professional communication with high empathy and excellent interpersonal skills.
  • Highly self-managed, able to multitask and deliver under pressure.

Benefits

  • Work from Home & Flexible Working Hours
  • Choose Your Gear: Mac or Windows – you pick!
  • Comprehensive Benefits
  • Choose Your Gear: Work on the setup you prefer— Mac or Windows, you pick!
  • Grab Credits
  • Free language courses, certificate fee coverage, and job-related training.
  • 10+ days of annual leave.
Data Wow

About Data Wow

Data Wow is an expert in data processing and a leader in AI development. With vigorous computer visions and best-in-class solutions supported by our strong Japanese partner, we offer end-to-end tailored solutions across all data stages – data labeling, management, and deployment. We are well-equipped with the capabilities to deploy web/app development, data pipeline and warehouse, data analytics, data security, Artificial Intelligence (AI), and Machine Learning (ML).

Examples of our solutions and technologies are full-service data labelling and tools, data engineering, predictive analytics, big data, and tech/AI consultation and training.

We leverage our knowledge in an extremely specific domain to address and tackle novel business problems via data-driven systems. We are industry agnostic, and we solve pressing issues for companies of all sizes – from startups to large enterprises. Through our holistic approach, we combine the latest technology with in-depth business understanding to deliver actionable, impactful and measurable values.

Interested to learn more or work with us, please visit us via our website https://datawow.io/careers

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Bangkok, TH
Year Founded
2016
Social Media