Progress

Software Engineer , Senior I - AI

Progress  •  Republic of India (Onsite)  •  5 days ago
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Job Description

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.  
 
We are seeking a skilled and collaborative AI Engineering Specialist to join our AI Operations team. This role is designed for an engineer who thrives on supporting internal non-engineering teams—such as HR, Finance, Legal, Marketing—in leveraging AI agents to optimize processes, boost efficiency, and drive digital transformation within our organization.
 
Key Responsibilities
 
  • Partner closely with internal non-engineering teams to understand operational workflows, pain points, and improvement opportunities.
  • Design, develop, and deploy AI agents tailored to specific operational use cases, ensuring solutions are user-friendly and effectively address team needs.
  • Provide technical guidance and training to non-engineering staff on the use and capabilities of AI agents.
  • Collaborate with stakeholders to gather feedback, iterate on solutions, and measure impact on operational efficiency.
  • Document processes, best practices, and troubleshooting guides to support ongoing adoption and maintenance of AI-driven solutions.
  • Stay current with advances in AI and automation, proactively identifying new opportunities to enhance internal operations.
Qualifications
 
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
  • 2+ years experience in AI engineering, machine learning, or automation projects.
  • Proven ability to translate business requirements into technical solutions.
  • Strong communication skills, with the ability to explain complex concepts to non-technical audiences.
  • Experience with popular automation frameworks and tools (e.g., Microsoft Copilot Studio, Zapier, Power Automate, Python, RPA platforms).
  • Demonstrated success in cross-functional collaboration.
  • Experience with process mapping and workflow analysis is a plus.
Desired Attributes
  • Problem-solving mindset and a passion for operational excellence.
  • Empathy for non-technical users and a commitment to delivering practical solutions.
  • Proactive, adaptable, and eager to learn new technologies.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great  company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:   
 
Compensation  
  • Competitive remuneration package  
  • Employee Stock Purchase Plan Enrolment 
Vacation, Family, and Health 
  • 30 days of earned leave 
  • An extra day off for your birthday 
  • Various other leaves like marriage leave, casual leave, maternity, and paternity leave 
  • Premium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverage 
  • Professional development reimbursement   
  • Interest subsidy on loans - either vehicle or personal loans 
  • Health club reimbursement  
 
Apply now!  
#LI-SR1 
 
Progress

About Progress

Progress Software (Nasdaq: PRGS) empowers organizations to achieve transformational success in the face of disruptive change. Our software enables our customers to develop,deploy and manage responsible AI-powered applications and digital experiences with agility and ease. Customers get a trusted provider in Progress, with the products, expertise and vision they need to succeed. Over 4 million developers and technologists at hundreds of thousands of enterprises depend on Progress.

Learn more at www.progress.com.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Burlington, Massachusetts
Year Founded
Unknown
Website
progress.com
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