Job Description

About Wati

Started as a WhatsApp team inbox in 2020, Wati has evolved into a full revenue orchestration system that goes beyond a single platform. We empower businesses that sell, support, and grow through conversations by observing customer intent in real-time, deciding the next best revenue action, and executing it seamlessly across marketing, sales, and support—all within WhatsApp and connected messaging channels.

Our Platform & AI Capabilities

Wati is designed for scalability and intelligence. Our AI-native platform simplifies complex customer communication operations through a unified inbox, a robust multi-channel messaging infrastructure, and no-code automation. At the heart of our solution is Astra, our intelligent AI layer, which helps you create AI Agents for all customer interactions and all your messaging platforms. By integrating AI agents into the ecosystem, we enable businesses of all sizes to deliver measurable ROI and build deeper customer relationships.

Our Backing & Partnerships

Trusted by over 16,000 customers across 190+ countries, Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta and Google, we maintain the highest standards of platform excellence and integration.

What You'll Be Doing

• Write clean, efficient, and maintainable code in C# or Golang leveraging AI-assisted tools (e.g., Gemini, Cursor, GitHub Copilot) under the guidance of senior developers
• Assist in coding, debugging, and validation tasks, focusing on AI-driven development workflows and software design plans
• Participate in software project planning, feature enhancement, and bug fixing, with an eye toward Agentic system integration
• Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions in an AI-first environment
• Learn and apply best practices in software development, including automated testing and AI-enhanced documentation
• Work with modern tech stacks and frameworks to improve product performance and user experience

Requirements

• Education: Currently pursuing or recently completed a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
• Tech Stack: Proficiency in C# and/or Golang, or a strong willingness to learn and work with these languages
• AI-Native Mindset: Highly proficient in using LLMs (like Gemini) to accelerate coding, troubleshooting, and learning
• Experience: Previous internship experience in software development is highly preferred
• Strong problem-solving skills and the ability to prompt effectively to solve complex technical issues
• A proactive learner who can work effectively in a fast-paced, Agentic environment
• Able to work on-site in the Shenzhen office 5 days a week for at least 6 months