Job Description

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative digital and servicing products at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base.

Our Engineers that join our Technologies team will be assigned to one of several exciting teams that are responsible for development and management of business critical platforms. You will be part of a fast-paced, entrepreneurial team responsible for delivering projects platform supporting our global customer base. You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers.

• Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools.
• Own all technical aspects of software development (architecture, design and development of systems) for assigned applications.
• Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews and testing in ongoing sprints.
• Drive consistent development practices - tools and common components.
• Develop deep understanding of tie-ins with other systems and platforms within the supported domains.
• Work with technical product managers contributing to blueprints, and assisting with annual planning of feature sets.
• Identify opportunities for adopting new technology to solve existing needs and predicting future challenges.
• Effectively communicate to internal and external business partners on solution design.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Computer Science Engineering, or related field required; advanced degree is preferred.

Preferred Qualifications

• 6+ years of commercial software development experience
• Proficient in developing, hosting solutions on Google Cloud Platform- Google Cloud Storage and Big Query.
• Hands-on experience on Big Data platforms (Scala/Spark/Hive SQL) and Big Data Lake.
• Hands-on experience in ETL (Extract, Transform, Load) processes and tools and data modelling in Big Data platform.
• Experience in Secure File Transfer (SFT) operations and its utilization in data management.
• Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline.
• Experience with automated release management using Maven, Salt, Git, Jenkins
• Good understanding of web technologies (HTTP, Apache) and familiarity with Unix/Linux
• Good understanding of data structures, algorithms, and design patterns
• Great written communication and documentation abilities
• Looks proactively beyond the obvious for continuous improvement opportunities.
• Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.

Secondary Skills:

• Hands-on experience in designing and developing end-to-end business intelligence solutions using the Power BI stack.
• Experience in building and implementing data models, metrics, and KPIs to support reporting and business analytics needs.
• Experience in developing and optimizing tabular data models to enable interactive and scalable reporting.
• Proficiency in DAX, Power Query, and SQL, with the ability to design intuitive and user-friendly Power BI dashboards and reports to support data-driven decision-making.
• Experience in troubleshooting, debugging, and improving performance of BI solutions (reports, datasets, and semantic models) to ensure reliability and efficiency.
• Working knowledge of BI frameworks, semantic layers, and metadata management, with exposure to data governance and standardization practices.

Functional Skills

• Strong analytical & strategic thinking skills
• Ability to interpret technical /business objectives and challenges
• Porting/Software Configuration
• Agile Methodologies
• Software development/ testing
• Object oriented analysis and design across multiple platform
• Designing High Availability applications

Preferred:

· Product Engineering Knowledge

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.