Job Description

Position Title: Software Engineer II (RPG Developer II)

Work Set Up: Work from home

Schedule: 6:00 PM to 3:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

The RPG Software Developer is responsible for designing, developing, enhancing, and supporting IBM i (AS400) business applications used in manufacturing, distribution, logistics, and financial operations. The role involves maintaining mission-critical systems, developing scalable solutions, and collaborating with stakeholders to support business needs and operational efficiency.

What You’ll Do:

Core Functions

• Owns and supports custom RPG applications supporting operational continuity and customer fulfillment.

• Serves as a technical resource for IBM i applications integrated with ERP, logistics, and external partner systems.

• Designs, develops, enhances, and supports RPG IV and Free-Form RPG applications, CL/CLLE programs, SQL queries, DB2 for i databases, and batch processing solutions.

• Ensures stability, reliability, and accuracy of production systems through proactive monitoring, troubleshooting, and maintenance.

• Reviews and troubleshoots issues and completes root cause analysis and long-term corrective actions.

• Supports continuous improvement initiatives by identifying opportunities for system optimization and modernization.

• Participates in planning and execution of system changes with a focus on minimizing business disruption.

• Completes knowledge transfer activities and collaborates with team members to support shared ownership of systems and applications.

Agile Development

• Works with the team to break down and complete work in an iterative, collaborative fashion.

• Breaks down epics and features into stories.

• Refines stories with scrum and Kanban teams to ensure understanding of value to be delivered and clear acceptance criteria.

• Reviews quality assurance testing plans to ensure completeness for each story and determines appropriate inclusion in regression testing where appropriate.

• Collaborates with product team members to review stories and ensure acceptance criteria are met.

Manufacturing & Operational Support

• Supports end-to-end manufacturing workflows including order-to-cash, inventory transactions, production processing, shipping execution, invoicing, and financial close activities.

• Provides application support during operationally critical periods such as production runs, shipping cut-off times, and month-end or year-end processing.

• • Collaborates with operations, supply chain, finance, customer service, and IT teams to troubleshoot and resolve business-impacting issues.

• • Translates operational requirements into technical designs that align with business priorities and system constraints.

Technical Environment

• Designs, develops, enhances, and supports RPG IV and Free-Form RPG applications with supportingCL/CLLE programs.

• Supports DB2 for i physical and logical file design, indexing strategies, SQL queries, and batch processing.

• Develops and supports system interfaces such as EDI transactions, APIs, flat-file exchanges, scheduled jobs, and batch processing.

• Supports integration of IBM i applications with internal and external systems through automated jobs, file transfers, and scheduled interfaces.

• Works within IBM i (AS400) platform supporting manufacturing and distribution systems, including legacy and partially modernized application components.

Data & Technology

• Demonstrates awareness of IBM i technologies, RPG development practices, and enterprise application trends that may add value to ATC.

• Understands how manufacturing and distribution organizations leverage operational and financial data to support business performance and efficiency.

• Identifies opportunities where technology, automation, integrations, or process improvements can improve operational effectiveness, system reliability, and business performance.

Collaboration

• Actively participates in discussions to solve business problems and works with the team to develop a step-by-step approach to create solutions.

• Creates and contributes to a safe working and sharing environment that encourages team member participation.

• Listens, learns, and integrates multiple perspectives into solutions.

• Articulates understanding of various perspectives, evaluates options with the team, and helps drive solutions forward.

• Assists in mentoring junior developers and IT team members as needed.

What We’re Looking For:

• Bachelor’s degree in computer science, Software Engineering, Information Technology, or related field is required

• Minimum of 2-4 years of hands-on RPG development experience on IBM i / AS400 systems

• Manufacturing, textile, or high-volume distribution industry experience is preferred

• Experience supporting EDI integrations with retail or logistics partners is preferred

• Exposure to IBM i modernization efforts such as program refactoring, performance tuning, or interface modernization is preferred

• Strong documentation skills and experience supporting cross-functional business teams

• Strong proficiency in RPG IV, Free-Form RPG, CL/CLLE, and DB2 for i

• Demonstrated experience supporting Frontier ERP in a manufacturing or distribution environment

• Experience supporting Logimax or comparable logistics or warehouse management applications

• Proven ability to diagnose and resolve complex production application and data issues

• Ability to work independently in a remote environment while supporting operational requirements

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!