Job Description

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike.

The team is seeking a Full Stack Software Engineer with expertise in Java, JavaScript, React.js, Python, and Cloud Engineering to design, develop, and deploy scalable, secure, and high-performance web applications. The ideal candidate will have experience in microservices architecture, RESTful API development, cloud-native applications, DevOps practices, and CI/CD automation.

• Design, develop, test, and deploy full stack applications using Java, Spring Boot, JavaScript (ES6+), React.js, and Python.
• Build RESTful APIs and microservices-based architectures.
• Develop responsive front-end applications using React.js, Redux, HTML5, CSS3, and TypeScript.
• Implement backend services using Java (Spring Framework, Spring Boot) and Python.
• Integrate applications with relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, DynamoDB).
• Deploy and manage applications on cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Develop and maintain CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.
• Implement containerization and orchestration using Docker and Kubernetes.
• Apply DevOps best practices and Infrastructure as Code (Terraform, CloudFormation).
• Integrate and leverage AI-assisted coding tools (e.g., Github Copilot, code generation, automated testing, code review assistants) to improve productivity and quality
• Ensure application security using OAuth2, JWT, SSL/TLS, encryption standards.
• Perform unit testing, integration testing, and automated testing.
• Participate in Agile/Scrum ceremonies and collaborate with cross-functional teams.
• Monitor system performance using tools such as Prometheus, Grafana, ELK Stack, or Splunk.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or related field.
• 5+ years of experience in full stack software development.
• Strong programming experience in: Java (Spring Boot, Spring MVC, Hibernate), JavaScript (ES6+), React.js, Python.
• Experience with REST APIs, JSON, and microservices architecture.
• Experience with SQL and NoSQL databases.
• Knowledge of Cloud Storage, Cloud SQL or BigQuery is a must-have.
• Hands-on experience with AWS, Azure, or GCP cloud services.
• Experience with Docker, Kubernetes, and container-based deployments.
• Knowledge of CI/CD pipelines and DevOps methodologies.
• Proficiency in Git version control.
• Experience with serverless architecture (AWS Lambda, Azure Functions).
• Experience with Amex Enterprise Platforms like OneApp, OneData, RTF, ELF, etc is a plus.
• Knowledge of message queues (Kafka, RabbitMQ).
• Experience with API Gateway and cloud networking.
• Cloud certifications (AWS Certified Developer, Azure Developer Associate, GCP Professional Cloud Developer).
• Experience working in financial services, fintech, or enterprise environments.
• Knowledge of mission-critical contact center environments is a plus.
• Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.