Wati

Software Engineer II - Data

Wati  •  Shenzhen, CN (Onsite)  •  2 days ago
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Job Description

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice.In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.

At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.

Our Platform

The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.

Our Backing & Partnerships

Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premier-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

About the Role

We’re looking for a Data Backend Engineer to join our China team and strengthen Wati’s data infrastructure. This role is ideal for someone who loves working with large-scale data systems, enabling insights, analytics, and intelligent decision-making across our platform.

What You’ll Do

  • Build and maintain scalable data pipelines and backend services.
  • Design and optimize data storage solutions (structured and unstructured).
  • Collaborate with product and analytics teams to deliver data-driven features.
  • Ensure data quality, availability, and performance at scale.
  • Integrate with third-party APIs and tools for reporting and analytics.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Data Engineering, or related field.
  • 2–4 years of experience in backend/data engineering.
  • Strong skills in Python, Java, or Go.
  • Hands-on experience with SQL and NoSQL databases (MongoDB, PostgreSQL, BigQuery).
  • Familiarity with ETL pipelines, data warehousing, and streaming frameworks (Kafka, Spark, Flink).
  • Understanding of cloud-based data infrastructure (GCP, AWS, or Azure).

Benefits

  • Experience with ML/AI model integration.
  • Knowledge of data governance and security practices.
  • Familiarity with BI tools (Tableau, Looker, Metabase).
Wati

About Wati

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 10,000+ businesses across 160+ countries to deliver personalised, real-time conversations at scale.

With innovative AI solutions, we're transforming how companies communicate:

Shared inboxes allow seamless collaboration

Powerful automation boosts efficiency

Broadcast messaging engages customers

Intelligent chatbots provide instant support

As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Hong Kong, HK
Year Founded
2019
Website
wati.io
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