Salary: $Commensurate with experience
Benefits: The
University offers generous benefits including paid time off (holidays, holy
days and vacation), employer matching contributions to the retirement plan, and
tuition benefits for employees and their eligible dependents. Learn more and
explore benefits atwww.duq.edu/benefits
Location: Computer Technology Services
Position Status: Full-time
Hours: 8:30AM-4:30PM
Position Number: 41705/10-1194
FLSA Status: Exempt



The Software
Engineer II is responsible for designing, developing, and implementing software
solutions that address complex business needs and support strategic
initiatives. In collaboration with stakeholders and team members, this position
translates business requirements into innovative, user-centered solutions and
applies modern technologies, methodologies, and best practices throughout the
software development life cycle. This role provides exceptional customer
service through proactive communication, responsiveness, and a commitment to
delivering high-quality solutions that meet business unit needs.

The successful
candidate will be a highly motivated self-starter who brings energy,
initiative, and a passion for problem-solving. They will bring a collaborative
mindset, approach challenges with a sense of urgency, and demonstrate a
commitment to continuously improving processes, enhancing efficiency, and
delivering high-quality results. Upon
successful completion of the on-campus onboarding and training period, employees
may choose either a remote or on-campus work arrangement that best supports
their work style. Individuals in this role should anticipate being on campus a
minimum of two times per year, as well as periodically to support operational
and business needs.

DUTIES AND
RESPONSIBILITIES:

Provides support for high priority web services including the University web
portal and mobile application, as well as other custom and third-party software
solutions (includes scheduling and performing application installations,
maintenance, monitoring, patches, performance tuning, upgrades, account
management, and theme and custom feature development). Performs application troubleshooting
including initial assessment, review of log anomalies and root cause
analysis. Will work with a team of other
IT areas including Systems Administrators, Database Administrators and Network
Engineers to ensure proper performance and high availability of custom and third-party
web applications.

Develops and
supports in-house JAVA applications including design and development of
user-centric interfaces for web and mobile applications. Develops and supports Single-Sign-On
solutions including Ethos Identity Services, Shibboleth and JAVA encryption
based SSO applications. Develop software
solutions to support application integration including integration between the
University portal and mobile applications with University CMS, University ERP
and custom web applications.

Configures
vendor-provided APIs or develops custom APIs to enable system integrations
using technologies such as single sign-on (SSO), LDAP authentication, and
identity management solutions.

Builds features and applications with a mobile responsive design and ensure
compatibility across current browsers and platforms.

Recommends browser compatibility
requirements. Adheres to standards and
examines sites/applications for Section 508/ADA and Web standards compliance
issues. Tests all released code for
compliance.

Creates and
manages service requests with vendors and take necessary maintenance and
troubleshooting actions. Responds to and
resolves basic issues, escalates issues when necessary, and works with end
users and/or other technical or functional teams to diagnose and correct
problems. Maintains relationships with
counterparts at other institutions while remaining active on message boards and
mailing lists related to tasks performed.

Leads small to
medium-sized projects and participate in software evaluations to support
evolving business needs. Assists in the
collection of data, and aids in the creation of performance metrics to look for
opportunities to improve software.

Implements
security and data protection settings, enforcing security procedures and best
practices at all times. Helps to
identify and investigate security risks.

Assists in the
development of standards, procedures and processes for application engineering,
application integration, application approval and testing for all the web and
mobile based services. Provides guidance
and mentoring to junior level team members in support of best practices for
application systems analyzing, software engineering and testing.

Creates, reviews,
and updates Web Services team documentation including functional and technical
specifications, source code notes, schematics, overviews and training
documentation according to standards. Creates training documentation and train end users on functional uses of
Web applications.

Completes other
duties as assigned.

REQUIREMENTS:

Minimum qualifications:

Bachelor’s degree in computer science, IT or a related field from an accredited
educational institution.

Minimum 1 year web site and/or application development and web application
technical administration.

Alternately, the
successful candidate may possess any equivalent combination of experience and
training, which provides the knowledge, skills and abilities required to
perform the essential job functions. This includes, but is not limited to, the
following:

Ability to develop web applications and REST services using Java, javascript,
React.js, HTML/CSS,
Experience with HTML 5, CSS 3, BootStrap, jQuery, and responsive & modern
UX design desired. Ability and
willingness to master other languages and concepts quickly and independently.
Experience with
relational databases (Oracle preferred) and ability to develop complex query
statements.

Knowledge and
experience conforming to standards such as 508/ADA, W3C, and other relevant
industry standards.

Experience with
various operating systems (Linux, UNIX, Windows), web servers (Apache, etc.),
single sign-on (CAS, SAML2), and application servers (Tomcat, WebSphere,
etc.). Must be able to use a command
line interface.

Knowledge of SSL,
DNS, networking, ports, hosts, redirects, and other concepts as they relate to
Web applications.

Strong analytical
and organizational skills with attention to detail.

Excellent written and verbal communication, technical writing skills, and
presentation skills.
Ability to
establish and maintain effective working relationships with the University
Community.

Ability and willingness to contribute actively to the mission of the University
and to respect the Spiritan Catholic identity of Duquesne University. The
mission is implemented through a commitment to academic excellence, a spirit of
service, moral and spiritual values, sensitivity to world concerns, and an
ecumenical campus community.

APPLICATION
INSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact information
for three professional references.

Duquesne
University was founded in 1878 by its sponsoring religious community, the
Congregation of the Holy Spirit. Duquesne University is Catholic in
mission and ecumenical in spirit. Motivated by its Catholic identity,
Duquesne values equality of opportunity both as an educational institution and
as an employer.