Job Description

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Consumer, Business & Wealth Operations Technology (CBWOT) is responsible for all mortgage vehicle loans servicing and collection recovery products catering to Retail and Preferred customers. Mortgage and Vehicle Servicing Technology is responsible for providing end-to-end technology solutions for Mortgage Sales, loan servicing, delinquent loan handling, foreclosures, collection and recovery. This organization focuses on the design, development, delivery, and support of technology solutions facilitating the mentioned platforms.

Job Description*.

The DevOps Engineer will design, implement, and operate secure, scalable CI/CD pipelines and platform automation to accelerate delivery while ensuring reliability, observability, and compliance. The role partners closely with engineering teams to standardize build/release processes, implement infrastructure as code (IaC), and enforce controls required in a regulated environment.

Responsibilities*

Key responsibilities include:

· The DevOps Engineer to support secure, compliant, and scalable application delivery within the Global Operations Emerging Technology (GOET) organization.

· This role combines hands-on DevOps engineering with enterprise enablement, including application onboarding, deployment support, and alignment with governance processes such as change management, vulnerability tracking, and Service Management Transformation (SMT).

· This position ensures continuity of a white-glove DevOps support model, enabling efficient and compliant delivery while bridging application teams with enterprise DevOps and governance functions.

· This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, coding solutions, unit testing, and ensuring the solution can be integrated successfully into the overall application/system with clear, robust, and well-tested interfaces.

· Job expectations include an awareness of development and testing practices in the industry.

Requirements

Education*

• B.E / B. Tech / MCA

Experience Range*

• 4 to 6 years

Foundational skills*

• 4+ years in DevOps, SRE, Platform Engineering, or related software engineering roles.
• Experience in DevOps and GitOps models with infra-as-code, config-as-code, policy-as-code, etc.
• Experience with implementing DevSecOps practices by integrating automated security controls into CI/CD pipelines, enabling continuous compliance, early vulnerability detection, and secure application delivery at scale.
• Hands-on experience building CI/CD pipelines using one or more: GitHub Actions, Jenkins, Artifactory (Jfrog), Ansible, XLR and Harness CD or equivalent.
• Experience in working with Jenkins Multibranch pipelines, shared libraries and version control tools such as Git, Bitbucket & Github.
• Experience with code scanning tools such as Sonarcube, Checkmarx and Aquascan.
• Proficiency with Infrastructure as Code using Terraform (preferred), AWS Cloud Formation, Azure resource Manager.
• Experience running on-prem /off-prem container orchestration platforms such as OpenShift (Preferred), Rancher, AKS, EKS, or GKE.
• Strong scripting skills using Python, Bash and Powershell to automate repetitive tasks.
• Experience in working with IT Service Management tools such Remedy and ServiceNow. Must be able to support and change request end to end processes.

Desired skills*

• Experience in working with multi cloud platforms such as AWS, Azure and Google cloud and mentoring the cloud adoption process for the application teams.
• Hands-on Experience with at least one major clouds provider which includes AWS, Azure and GCP and experience around CI/CD services and Data platform services in any of these cloud providers.
• Experience with Astronomer Airflow in managing scheduler Jobs and deploying and managing containerized using vendor provided base images.
• Prior experience with ServiceNow in supporting end-to-end process of change requests.

Work Timings*: 11:30 AM - 8:30 PM

Job Location*: Mumbai / Chennai