Job Description

Overview

Are you excited to build reliable, AI-powered experiences that help commercial sellers spend less time navigating systems and more time serving customers? Join us to turn seller needs into practical, secure software used across Microsoft’s sales workflows.

The Commercial Sales Experiences (CSX) Engineering team transforms Microsoft’s commercial sales organization through AI-powered experiences that help sellers drive growth and deliver better customer outcomes. We build intelligent platforms and modern applications that bring useful information and actions into the flow of selling.

As a Software Engineer II, you will build and improve features for commercial seller experiences. You will implement and test code, participate in feature design, collaborate with engineers and product partners, and use customer feedback and service data to improve the software. You will work with AI-powered experiences, Dynamics 365 integrations, web applications, and Azure services while growing your skills in secure, reliable systems.

This is an opportunity to contribute to meaningful product features, learn from experienced engineers, and see the impact of your work in sellers’ daily workflows.

The Commercial Sales Experiences Engineering team builds the platforms, applications, and AI-powered experiences that enable Microsoft's commercial sellers to operate more effectively, make better decisions, and deliver greater value to customers. Through modern engineering practices and intelligent technology solutions, the team drives digital transformation across Microsoft Sales.

Responsibilities

• Implement, test, and maintain code for product features and services, reusing existing components and patterns where appropriate.
• Explore design options for assigned features, identify strengths and trade-offs, and provide feedback on proposed technical approaches.
• Work with engineers, architects, and product partners to build or modify features; contribute to design documents, user stories, and product requirements with guidance.
• Develop and improve seller-facing experiences, APIs, and integrations across AI-powered workflows, Dynamics 365, and Azure services as needed for the team’s priorities.
• Write automated tests, investigate defects, and use code reviews and service data to improve quality, accessibility, security, and performance.
• Contribute to live-site support by monitoring features, helping investigate incidents, and implementing fixes or follow-up improvements with the team.
• Engage with product partners and, where appropriate, customers to understand scenarios and feedback; share findings that help refine features and priorities.
• Contribute reusable components and development practices that make the team’s work more consistent and efficient.

Qualifications

Required Qualifications

• Bachelor’s degree in Computer Science or a related technical field and 5+ years of technical engineering experience coding in languages such as C#, Java, JavaScript, TypeScript, or Python; or equivalent experience.
• Experience designing, developing, testing, and shipping software features or services in a team environment.
• Proficiency in at least one programming language and the ability to learn and work across a modern application stack.
• Experience building web applications, backend services, or distributed systems.
• Experience working with APIs, data stores, and cloud services.
• Working knowledge of software engineering fundamentals, including data structures, debugging, automated testing, source control, performance, and secure coding.
• Ability to collaborate across disciplines, communicate design choices, and deliver work iteratively.

Preferred Qualifications

• Experience taking ownership of a feature area, from technical design through production rollout and follow-up improvements.
• Experience building AI-powered applications, Copilot experiences, intelligent agents, or conversational workflows.
• Familiarity with Dynamics 365, Dataverse, Power Platform, or similar business application platforms.
• Experience developing services with C#, .NET, ASP.NET Core, or a comparable backend stack.
• Experience building modern user interfaces with React and TypeScript.
• Experience with Azure application hosting, serverless or messaging services, containers, or other cloud services.
• Experience working with relational or NoSQL data stores and data integration patterns.
• Understanding of identity, authentication, authorization, privacy, and secure software development.
• Experience improving developer workflows through reusable components, automation, or platform tooling.
• Ability to compare design options, explain trade-offs, and work through cross-team dependencies.
• Clear communication and effective collaboration with engineers, product partners, and business stakeholders.
• Experience using AI-assisted development tools responsibly and validating their output.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.