Job Description

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Our team is building a best in class Case Management platform to service our customers using modern open source technology operating in the cloud. So if you are interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.

Software Engineer II designs, develops, tests, and debugs software applications, contributes to software builds, completes code reviews and automated testing to maintain high-quality standards with guidance, supports and monitors software across environments, and adheres to security and regulatory best practices.

• Advances the design, development, testing, and deployment of software applications and systems
• Drives the modification, documentation, and maintenance of software to ensure high reliability and availability
• Collaborates with cross-functional teams to address advanced technical challenges and optimize application performance
• Analyzes system requirements and delivers innovative technical solutions to enhance software quality and efficiency
• Completes code reviews and automated testing to maintain high-quality code standards
• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives
• Applies AI tools to improve software design, coding, and testing practices and identifies opportunities to embed AI into development workflows while validating AI-generated recommendations prior to implementation and maintaining accountability for outputs
• Guides team members on effective use of AI-assisted development tools

• Degree in computer science, computer engineering or a related field.
• Minimum 5 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, PostgreSQL, Cassandra, Kafka, Python, IntelliJ, Couchbase, OpenSearch and RESTful API’s.
• Hands-on experience with application design, software development and automated testing
• Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.
• Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.
• Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.
• Ability to debug basic software components and identify code defects for remediation.
• Experience working in Agile or other rapid application development methods.
• Experience in automation testing and documentation (i.e. automated, functional, and performance) and related technologies (Karate, Postman, Cucumber, Playwright, Selenium, Jenkins, Github Actions).
• Build automated CICD Pipelines with quality gates, test-automation and automated approvals.
• Working experience of Public Cloud and related technologies (AWS, GCP, Kubernetes).
• Experience in leveraging and building Agent Skills and prompt engineering.
• Proficient oral and written communication skills.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.