Job Description

Required Travel :No Travel

Managerial - No

Location: Plano, TX (Hybrid – 3 days onsite/2 days remote)

Applicants must be legally authorized to work in the United States for any employer. We are unable to sponsor or take over sponsorship of an employment visa at this time or in the future for this position

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

Responsible for design, development, modification, debug and/or maintenance of software systems

What will your job look like?

• You will design, develop, modify, debug and/or maintain software code according to functional, non-functional and technical design specifications.
• You will follow Amdocs software engineering standards, applicable software development methodology and release processes, to ensure code is maintainable, scalable, and supportable, and demo the software products to stakeholders.
• You will investigate issues by reviewing/debugging code, provide fixes and workarounds, and review changes for operability to maintain existing software solutions.
• You will work within a team, collaborate and add value through participation in peer code reviews, provide comments and suggestions, and work with cross functional teams to achieve goals.
• You will assume technical accountability for your specific work products within an application and provide technical support during solution design for new requirements.
• You will be encouraged to actively look for innovation, continuous improvement, and efficiency in all assigned tasks.

All you need is...

• Bachelor's degree in Science/IT/Computer Science or equivalent
• Graduates 0 - 18 months
• Experience/knowledge of Agentic development using LangGraph, LangChain, or CrewAI. with a focus on reliability, reproducibility, and auditability
• Strong understanding of LLMOps fundamentals, including prompt/model/config versioning and traceable run metadata.
• Hands-on working knowledge in Data Engineering and Software Development using Python, REST APIs, Pyspark/Spark, NO-SQL (MongoDB), SQL- PostgreSQL, Redis, Databricks, Delta Lake, Azure Cloud
• Strong fundamentals in Algorithms and Software Engineering, Test Automations etc.
• Ability to build and maintain an LLM evaluation framework (golden datasets, regression tests, scoring/rubrics, quality thresholds, trend tracking) for non-deterministic outputs
• Proven ability to implement observability for LLM pipelines, including structured logging, metrics, dashboards, alerting, latency breakdown, error taxonomy, and token/cost tracking
• Experience designing and integrating tool-calling / agent skills (function calling, tool interfaces, input/output schemas, guardrails, structured outputs) into data pipelines or services
• Familiarity with APIs reliability patterns relevant to model calls (rate limiting, retries/backoff, circuit breakers, timeouts, idempotency, replay/backfill)
• Demonstrated curiosity and self-learning ability in fast-evolving GenAI industry; able to iterate quickly and then harden solutions for production

Why you will love this job:

• You will be challenged to design and develop new software applications.
• You will have the opportunity to work in a growing organization, with ever growing opportunities for personal growth.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce