Job Description

Key Responsibilities

Team Leadership and Management:

• Supervise and lead a team of coders/developers working on AI training data tasks, ensuring productivity, quality, and efficiency standards are met.
• Provide daily guidance, mentoring, and support to team members to foster growth and maintain a positive work environment.
• Conduct performance evaluations, provide regular feedback, and support professional development for team members.
• Organize and schedule shifts and tasks, ensuring adequate coverage and that deadlines are met.

Quality Assurance:

• Ensure the work produced by the team adheres to strict quality standards in terms of accuracy, efficiency, and consistency for AI training datasets.
• Conduct regular reviews of the code and training data submitted by team members to ensure they align with project specifications.
• Implement continuous improvements for coding processes to enhance the quality and effectiveness of AI model training.

Client Communication and Reporting:

• Act as the primary point of contact for clients regarding project updates, timelines, and progress.
• Prepare and present regular reports on team performance, project status, and any issues or risks to both internal and external stakeholders.
• Address client inquiries, concerns, and feedback, ensuring client satisfaction and maintaining positive relationships.

Training and Development:

• Facilitate training programs to upskill team members in coding, AI training datasets, and the specific needs of AI model training.
• Stay updated with the latest trends in AI technologies, machine learning, and coding best practices, and share this knowledge with the team.

Performance Monitoring and KPI Management:

• Define and track key performance indicators (KPIs) for team productivity, quality, and project delivery.
• Implement corrective actions where necessary to ensure continuous performance improvement.
• Create and maintain performance dashboards and regular team metrics reports for management review.

Problem Solving and Issue Resolution:

• Address team or project challenges, providing solutions to technical, logistical, or communication issues as they arise.
• Escalate any critical issues that cannot be resolved at the team level to higher management in a timely manner.

Qualifications

- Bachelors degree in Computer Science, Engineering, or a related field. A Masters degree is a plus.

- 3+ years of experience in a coding or software development role, with a focus on AI, machine learning, or data annotation.

- 2+ years of experience in a leadership or management position, ideally in a BPO or outsourcing environment.

- Familiarity with AI model training processes, including the creation of training datasets and the technical aspects of machine learning.

- Strong programming skills in languages such as Java, Python, JavaScript/TypeScript, C++, Swift, Verilog.

- Excellent leadership skills with the ability to manage, motivate, and develop a team.

- Strong problem-solving skills, with the ability to analyze data and resolve issues effectively.

- Experience with project management tools (e.g., Jira, Asana, Trello) a plus

- Ability to communicate complex technical concepts to both technical and non-technical stakeholders.

Why Join Gear Inc.?

• Competitive salary and benefits package.
• Dynamic and inclusive work environment.
• Opportunities for professional growth and development.
• Be part of a company with a global presence and an innovative mindset.