Job Description

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact and there is an exciting road ahead of us at a time where travel needs real, impactful change. We’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

About the Role

You're a a full-stack engineer with experience in Frontend tools and are interested in learning and applying the technologies and frameworks in our stack, and are experienced working within agile development teams that apply and experiment with practices such as emergent design, infrastructure automation and continuous delivery. You have a willingness to jump into our legacy code to improve it when needed and are excited in learning about how our industry operates!

Requirements

You will play a crucial role in the activation and onboarding of new users into our system. In this position, you'll leverage data-driven insights to support a robust experimentation approach, developing innovative strategies to enhance our methods for attracting and registering new users.

Your efforts will be instrumental in increasing the registration and activation rates of new users on our platform.

What you’ll do

• Working with cross-functional product engineering teams to create quality software that our customers love
• Working with the team to identify and implement improvements in our processes, practices and product
• Working in a “build it and run it” environment where engineering teams build, deploy, monitor and support their components that they own
• Collaborating with the team and adoption of modern technical practices.
• Seeking opportunities to learn and grow. Everyone has something to learn and something to share

What you'll bring

• Modern Full-Stack & Front-End Craft: Deep technical strength in Next.js/React, TypeScript, and Tailwind, with a sharp eye for building accessible, high-craft, customer-facing applications end-to-end. Working fluency in Python is valued.
• AI & Agentic Fluency: Solid understanding of AI and agentic capabilities, ensuring safe, scalable product adoption while actively using AI-assisted tools to multiply throughput for yourself and surrounding engineers.
• Systems Infrastructure & Platform Integration: Experience integrating shared platform services into live products and strengthening core developer infrastructure (CI/CD, test automation, dev environments) to elevate department-wide reliability and speed, alongside familiarity with Design Systems, component architecture, and responsive/accessible UI patterns.

Benefits

At Serko we aim to create a place where people can come and do their best work. This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.

• A competitive base salary and discretionary incentive plan based on individual and company performance
• KiwiSaver covered with employee contributions match up to 3.5% of salary, and life insurance.
• Health & Wellbeing: Discounted Southern Cross Health Insurance, access to confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.
• Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partners 3 weeks of paid leave.
• Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your career pathways.