Job Description

Software Developer Service Platforms:

About the organization:
At Electrolux, we are leading a Digital Transformation that aims to deliver world-class Direct-to-Consumer (D2C) solutions through our Consumer Direct Interaction Organization (CDI XO). With a focus on innovation, we are driving growth and delivering cutting-edge experiences across Europe, APAC, and the Americas.

As a key player in this transformation, you will help shape the future of our digital solutions, ensuring the highest quality and smooth execution. You’ll be working in a fast-paced, high-energy environment within a digital product organization, collaborating across multiple Agile Release Trains. The initiatives you will lead are at the forefront of our strategic initiatives, and your contributions will directly impact our success.

All about the role:

Service Platforms Engineering is looking for a versatile Software Engineer to strengthen our core engineering capability across the Digital Post Purchase domain, the technology powering Contact Center and Field Service Operations at Electrolux.

This is intentionally not a role tied to a single platform or vertical. Rather than being anchored to one CRM or FSM stack, you'll operate as a flexible engineering resource, moving fluidly across our application landscape wherever technical depth is needed most, whether that's a backend service, an integration layer, a customer-facing web experience, or a mobile app. You'll bring strong, portable software engineering skills that apply regardless of the specific platform underneath.

We're looking for someone who thinks like a builder first and a platform specialist second: comfortable picking up new codebases, new frameworks, and new problem domains as priorities shift.

Key Responsibilities:

• Design, build, and maintain scalable, well-engineered software components across our Service Platforms ecosystem spanning backend services, integrations, and user-facing applications.

• Flex across technical domains based on business priority, rather than being confined to a single application or vertical.

• Write clean, maintainable, well-tested code in .NET/C# and Python, and contribute to Mobile codebases (React Native) as needed.

• Participate in solution design discussions, bringing sound technical judgement and a bias toward simplicity and reliability.

• Integrate applications with Azure cloud services, MongoDB, and other modern cloud-native infrastructure.

• Build prototypes and proof-of-concepts to validate new technical approaches before committing to full builds.

• Apply and grow domain knowledge in CRM and Field Service platforms where relevant to the work, without being limited by it.

• Collaborate closely with product owners, UX, and delivery teams across a global engineering community.

• Champion good engineering practice — code review, testing, CI/CD, and documentation — and contribute to a strong, collaborative engineering culture.

Required Skills & Qualifications

• Bachelor's or Master's degree in Software Engineering, Computer Science, or a related field.

• At least 3 -5 years of professional experience as Software developer.

• Strong, hands-on coding ability in .NET/C# and Python, this is the core of the role.

• Solid understanding of REST APIs, microservices architecture, and cloud-native application design (preferably Azure).

• Demonstrated ability to work across different codebases and technologies rather than specializing narrowly.

• Strong communication skills and comfort collaborating with both technical and non-technical stakeholders across a global team.

• Comfortable operating in a dynamic environment with shifting priorities.

Big Pluses

• Mobile app development experience, particularly React Native.

• Prior exposure to Cloud CRM platforms (SAP Sales/Service Cloud, Salesforce Service Cloud, MS Dynamics 365) or FSM solutions (IFS FSM, SAP FSM)

Where you'll be

This is a full-time position, based in Bangalore, India

Benefits Highlights:

• Smart hybrid working model, currently at 60/40 with a planned shift to 80/20 in the future

• Discounts on our award-winning Electrolux products and services

• Family-friendly benefits

• Extensive learning opportunities and a flexible career path