Job Description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Do you believe data tells the real story? We do! Redefining mobility requires quality data, metrics and analytics, as well as insightful interpreters and analysts. That's where Global Data Insight & Analytics makes an impact. We advise leadership on business conditions, customer needs and the competitive landscape. With our support, key decision makers can act in meaningful, positive ways. Join us and use your data expertise and analytical skills to drive evidence-based, timely decision making.

Ford Customer Service Analytics (FCSA) is GDIA’s organization for creating analytically inspired products and services at the intersection of the commercial, customer service and connected vehicle domains. Leveraging multi-disciplinary product teams, agile processes and methodologies, technologies in the data and AI/ML, FCSA delivers capabilities that will lead to improved quality, design, marketing, and development of our current and future products.FCSA’s delivery of Mobility Analytics and Machine Learning capabilities for the company is a key enabler for innovation and value across the enterprise and tied to top business priorities.

In this position...

As a Software Engineer you will be responsible for developing the software that is scalable, maintainable, and aligned with Ford’s architectural standards. You will collaborate continuously with Product Managers and Software Engineers to release early and often.

Based in Dearborn, MI, this is a hybrid position with a required four-day onsite presence each week

What you'll do...

• Work hands-on with the team and other stakeholders to deliver quality software products that meet our customer’s requirements and needs.
• Help GDIA Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.
• Help innovate and iterate on agile processes and share our learnings.
• Execute development tasks with an agile, user-focused perspective, prioritizing rapid iteration and continuous feedback loops.
• Work in a Pair Programming environment by growing technical capabilities / expertise and provide guidance to other members on the team

You'll have...

• Bachelor of Computer Science, Information Systems, Systems Programming or equivalent combination of relevant education and experience.

• 5+ years of work experience in full-stack software engineering

• 3+ years of work experience with Python, Java (Spring Boot)
• 3+ years of extensive work experience with GCP services (Kubeflow, BigQuery/Cloud Storage)
• 3+ years of extensive experience with Vertex AI, including model training, deployment (Endpoints), and pipeline orchestration (Vertex AI Pipelines).
• 2+ years of experience supporting cloud platforms based on GCP. Certification a plus
• 2+ years of experience in using CI/CD tools and pipelines using Terraform and Tekton

Even better, you may have...

• Master’s Degree in Computer Science, Information Systems or related field.
• Hands on experience in using security and compliance tools including FOSSA, SonarQube, Cycode and Codeguardian.
• Hands on experience with Big Query, and Postgres SQL.
• Ability to perform DevOps activities to facilitate release cycles and provide robust production support for customers.
• Experience in managing services in an enterprise cloud environment (GCP)
• Strong background in cloud computing and distributed systems with GCP (Cloud Run, Cloud Function etc.)
• Experience using tools such as Gradle, GitHub, etc.
• Practiced in eXtreme Programming (XP) disciplines including:

  • Paired programming

  • Test-first/Test Driven Development (TDD)

• Proficiency in Python libraries such as Scikit-learn, NumPy, Pandas, Matplotlib, TensorFlow, or PyTorch.

• Experience with Spring Cloud and Deploying production code on Google Cloud Platform (GCP)

• Using Microservices to help with scalability of production code through APIs.

• Highly effective in working with other technical experts, Product Managers, Data Engineers, and business stakeholders.
  
  

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade of 7 or 8 and ranges from $99,600- 192,900.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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