Job Description

1. Coordinating Software projects
2. Training Admin, student and faculty
3. Providing guidance for problems and questions
4. Participating in business meetings
5. Impart training on the usage of the software
6. Handling all the queries of the end users and provide support
7. Diagnose and troubleshoot technical issues, including account setup and network configuration
8. Ask customers targeted questions to quickly understand the root of the problem
9. Track computer system issues through to resolution, within agreed time limits
10. Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
11. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
12. Provide prompt and accurate feedback to customers

Qualification:

• Bachelor's degree.
• Minimum 1-2 years of programming experience.
• Knowledge of MS-SQL,MYSQL, PostgreSQL
• Knowledge of integration between frontend and backend
• Knowledge of J2EE and frameworks available for it {{such as Spring Boot, Spring MVC etc. depending on technology stack}}

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030.

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.