Diabolocom

Software Development Team Lead (Java/Kotlin)

Diabolocom  •  Paris, FR (Onsite)  •  8 days ago
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AI Success™

Job Description

About Diabolocom
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth. Our innovative,cloud-based contact center solutionleverages AI-driven technologies to optimize the customer experience. We empower Customer Service and Sales teams to handle inbound and outbound interactions seamlessly across multiple channels, ensuring premium voice quality, real-time analytics, and robust global scalability.
Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices in Europe, the USA, Brazil, and the UAE, and 350+ clients operating in 60+ countries, we are constantly evolving and seeking talented individuals to join our team.
As part of our exponential growth, we are strengthening our internal engineering team and opening a Team Lead position in our Auxiliary Squad
About the Role:We are looking for a Software Development Team Lead who can drive the architectural vision, guide a multidisciplinary team, and ensure timely delivery of high-quality solutions. In this role, you will lead a squad of engineers, collaborate closely with product owners, and apply best practices to build scalable, high-performing applications that meet complex technical and business requirements.
Your focus will be on delivering robust solutions, mentoring team members, and maintaining a strong engineering culture. You will contribute hands-on to development tasks: back-end microservices in Java and Kotlin, Angular front-end, containerized deployments - while continuously improving systems design, code quality, and team efficiency.
About the Auxiliary Squad: The team is responsible for the Scenario service - our core no-code platform that empowers customers to create sophisticated processing pipelines for phone calls, emails, and SMS messages using intuitive block-based programming. Our users construct complex, highly customizable scenarios that enable automated and efficient communication workflows. These scenarios often involve extensive logic and functionality, running asynchronously to provide maximum flexibility and performance.
Additionally, the team manages critical internal infrastructure services such as Authentication, API Gateway, and API Proxy These components require exceptional stability, scalability, and efficiency, as they form the backbone of secure and reliable communication between services.
Technical Stack:Languages: Java, KotlinFramework: Spring BootDatabase: PostgreSQLMessage Broker: RabbitMQCaching: RedisContainerization: Docker
Our team currently consists of:• 3 backend developers• 1 QA engineer
What We’re Looking For:• 10+ years in software development within product-focused companies, with at least 3+ years working extensively in Java or Kotlin• 3+ years in a people management role• Experience working with relational databases (PostgreSQL preferred).• Experience with Spring Boot Framework• Experience in designing and implementing effective distributed systems. • Ability to make architectural decisions and evaluate their impact on system performance, scalability, and reliability.• Strong engineering culture, attention to detail, and business-centric mindset.
What We Offer:• A collaborative and innovative team environment.• The opportunity to work on cutting-edge distributed communication systems.• Career growth opportunities within a fast-growing global company.• Flexible work arrangements and remote work options.• A supportive team that values innovation and knowledge-sharing.
Recruitment Process: • Technical challenge on HackerRank platform• Intro call with a Talent Acquisition Manager• Live coding challenge with one of our Team Leads• Design interview with one of our Team Leads• Final interview with Alexander, our Head of Software Engineering
Diabolocom

About Diabolocom

For over 20 years, Diabolocom has been transforming how businesses engage with customers. Our cloud-based Contact Center as a Service (CCaaS) solution, powered by proprietary generative AI, delivers exactly what today’s customer service and sales teams need—intelligent automation, enhanced reachability, and actionable insights.

From real-time call transcription to satisfaction analysis and next-best-action guidance, our AI Assistant seamlessly integrates into every customer interaction, driving faster resolutions. What sets Diabolocom apart is our native AI for CX combined with full telecom services, creating a unique solution for hyper-customized customer interactions and telephony management. By automating the mundane, your teams can focus on what matters: winning customer loyalty and driving growth.

We seamlessly integrate with leading CRMs like Salesforce, Oracle, and Microsoft, giving your teams complete visibility into every conversation and enabling you to accelerate business growth.

That’s why industry leaders like Mitsubishi Electric, Nikon, Mantrac Group, and Brinks trust Diabolocom to deliver exceptional customer experiences that set them apart. Our AI-driven platform reduces post-call processing by 97% and slashes churn by 12%. The result? More satisfied customers and a more proactive, agile team.

Ready to challenge the norm? Join global brands transforming customer relationships in over 60 countries with Diabolocom.

Learn more about Diabolocom: https://www.diabolocom.com/

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Paris, FR
Year Founded
2005
Website
diabolocom.com
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