Amazon

Software Development Manager, ICON

Amazon  •  San José, CR (Onsite)  •  1 month ago
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Job Description

Do you want to ensure a delightful shopping experience for millions of Amazon.com (http://amazon.com/) customers everyday?
The Intelligent Cloud Hosting (ICON) team is looking for a Software Development Manager who is passionate to work on the development of innovative software products which will help boost engineers productivity in Amazon, for improving services’ posture towards security, availability, efficiency, compliance and maintainability. We aim to eliminate vast quantities of undifferentiated and often tedious work for Amazon development teams - our opportunity for impact to tens of thousands of developers is enormous.

Key job responsibilities
As a Software Development Manager in the ICON team, you will be working on the development of next generation managed hosting platform technologies. You will lead the design, implementation, and successful delivery of large-scale, critical, or difficult software efforts involving a significant amount of work. You will be influencing your team’s technical and business strategy by making insightful contributions to team priorities and approach. You will work side-by-side and collaborate with strategic technical stakeholders and customers at both the senior leadership and operational levels to develop new products and that meet the needs of the Amazon e-Commerce platform. You will partner with multiple teams to come up with novel ways to make our retail website more secure and available for Amazon customers. You will solve complex yet fun challenges by looking at the big picture while diving deep.

The right candidate will possess proven software engineering skills, with experience creating and launching large distributed systems with the help of a team. You are expected to be versatile, able to thrive in a dynamic, entrepreneurial environment and eager to lead/mentor engineers. You are comfortable managing competing priorities and are able to bring order to ambiguous scenarios. Maturity, impeccable judgment, and the ability to influence and lead are essential to success in this role. You are data-driven and analytical. You can clearly & effectively communicate (written as well as verbally) across organizations and up to senior leadership.

A day in the life
• Deliver high-impact, high-visibility projects that are used by thousands of Amazon Retail services, driving career advancement.
• Invent processes, tools, and technology to force multiply the effect of your contributions across many organizations.
• Be responsible for owning, scoping, leading and delivering projects and experiments end-to-end, leveraging statistical evaluation, pattern recognition, and machine learning.
• Have the ability to dive deep into a wide variety of problems and technologies to guide the right decisions for the products and the customers you will support.

About the team
The ICON team hosts Amazon websites and backend platform services that power the customer experience. We abstract and centralize the management from service teams, bring agility to business processes, and operate 100s of Tier-1 services behalf of our internal customers. ICON is an early adopter of Amazon’s product offerings and automates the management and operational activities on behalf of developers to strengthen services’ posture towards security, availability, and efficiency so that service developers can innovate on behalf of Amazon’s end customers. The ICON team is located within the Intelligent Control (ICC) organization who owns connecting our worldwide websites and other consumer experiences such as Kindle, Amazon Video, and Alexa to the internet, as well as ensuring the highest level of availability, security and privacy of the web services that power the experience we deliver to our customers worldwide.

Basic Qualifications


- 5+ years of software development experience
- 3+ years of software development manager, managing teams of more than 5 software engineers experience
- Experience in development of distributed/scalable systems and high-volume transaction applications

Preferred Qualifications

- Bachelor's degree in computer science or equivalent
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Seattle, WA
Year Founded
Unknown
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