Amazon

Software Development Manager, Hosted Execution (HEX)

Amazon  •  Bengaluru, IN (Onsite)  •  3 days ago
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Job Description

The Hosted Execution (HEX) team is looking for a Software Development Manager who will lead a team of Support, SysDev, and Software Engineers. As the manager, you will be responsible for managing the service operational support, customer service migrations, software hygiene improvements, and continuous improvement through automation for HEX platforms. This is a great opportunity to join our mission to manage and build solutions that empower our customers and improve Customer Obsession. You will be responsible for developing tools to automate operations and improve developer productivity, providing operational support for HEX services and help with critical projects like HEX customer service support and migrations. If you feel excited by the challenge of setting the course for large company wide initiatives, managing and supporting customer facing products across Amazon, enjoy leading the troubleshooting and solving of complex problems this position may be a great opportunity for you.

Key job responsibilities
Lead and manage a team of engineers to:
* Develop automation to aid operations and maintenance.
* Improve and maintain software hygiene of the services team owns and supports.
* Lead the work on maintenance driven projects.
* Improve operational excellence through the support of incoming tickets, including extensive troubleshooting.
* Reduce and manage the compliance risks for the services team owns and support.

Basic Qualifications


- 8+ years of software development experience
- 4+ years of software development manager, managing teams of more than 5 software engineers experience
- Bachelor's degree or equivalent

Preferred Qualifications

- 2+ years of building production software experience
- Experience leading agile development teams and scrum spring planning

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Seattle, WA
Year Founded
Unknown
Website
amazon.com
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