Job Description

Duties and responsibilities:

• Create, agree and execute Software Development road maps and operational strategies for projects coming into the business in collaboration with respective Team Members through proper documentation, communication and execution.
• Build effective customer-centric relationships through measurements of performance and usage and engagement and involvement with customers by creating clear visibility through strategies and roadmaps.
• Set and achieve efficient delivery objectives of Teams by ensuring there are individual and Team strategies with clear and measurable objectives that align with organisational goals.
• Hold the Team accountable through road maps and individual performance contracts through consistent communication of delivery milestones.
• Accountable for articulating, monitoring, reporting and achieving realisation.
• Development of longer-term strategic thinking, incorporating demand forecasting for products or future projects.
• Utilisation of data metrics in order to make data-driven decisions.
• Identify and respond to situation/organisational/market requirements by creating a culture of innovation and opportunity identification by the Team.
• Facilitate change management due to changing situational requirements e.g. restructuring changes or adoption of new technologies.
• Ensure the established procedures and processes are accurately documented, communicated, implemented, and agreed upon with product and/or project Teams.
  
• Effectively liaise and communicate with both internal and external key stakeholders at a senior level to manage day-to-day issues, escalations, and expectations.
  
• Ensure all operational communications with customers/partners are documented and effectively circulated to stakeholders making use of collaborative tools.
• Engage with executive members or the equivalent, as well customers/partners to ensure collaboration at all levels.

Qualifications and experience:

• At least 3-5 years of experience managing Software Development Teams and leads.
• At least 6 years in a technical role within the IT Software Development industry.
• Prior experience ensuring timely project delivery.
• Provide technical and architectural guidance to the Development Team.
• Ensure development standards and development SDLC are adhered to by the Development Team.
• Ability to work well under pressure and in a fast-paced growing environment.
• Strong planning and organisational skills.
• Reporting skills at Senior Management level.
• Prior stakeholder and Team lead management experience.