Brillio

Software Development Lead - R01567293

Brillio  •  Bengaluru, IN (Onsite)  •  11 days ago
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Job Description

Software Development Lead

Job requirements

  • Design and develop scalable solutions on Salesforce Service Cloud, focusing on Case Management, Digital Engagement, Field Service, and Self Service modules to drive operational excellence
  • Lead the implementation of Lightning Web Components (LWC), Apex classes, Flows, and Platform Events to enhance business processes and user experience, ensuring timely delivery of project milestones
  • Integrate Salesforce Service Cloud with external systems and applications using APIs, middleware, and Salesforce DX to enable seamless data exchange and process automation
  • Collaborate with cross-functional teams to deliver high-quality Portal UI/UX, ensuring intuitive interfaces and improved user satisfaction scores
  • Troubleshoot and resolve complex technical issues in Salesforce environments, maintaining system reliability and performance metrics
  • Mentor and guide junior developers, promoting best practices in coding standards, testing, and deployment within Salesforce ecosystems
  • Monitor and analyze platform performance, recommending and implementing enhancements to improve scalability, security, and maintainability
  • Salesforce Service Cloud Case Management
  • Salesforce Service Cloud Digital Engagement
  • Salesforce Service Cloud Field Service
  • Salesforce Service Cloud Self Service configuration
  • Apex programming
  • Lightning Web Components (LWC)
  • Salesforce Flows
  • Platform Events
  • Salesforce DX
  • Advanced Salesforce integrations using REST and SOAP APIs
  • Portal UI/UX optimization for high user adoption
  • CI/CD pipelines for Salesforce deployments
  • Experience with data migration tools and strategies in Salesforce
  • Bachelor's degree in Computer Science, Information Technology, or a closely related discipline
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Platform Developer I
Brillio

About Brillio

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Founded in 2014 as a digitally native full-service digital transformation services and consulting firm, we apply our expertise in customer experience transformation, data analytics, Artificial Intelligence (AI), platform and product engineering, cloud infrastructure, and security to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

Headquartered in Dallas, Texas, we are powered by a diverse global team of world-class professionals across the U.S., the UK, Romania, Canada, Mexico and India, and are certified a Great Place to Work®. We help clients harness the transformative potential of the four superpowers of technology: cloud computing, Internet of Things (IoT), AI, and mobility. We bring deep expertise across the full spectrum of digital capabilities:

• Accelerating customer experience transformation to drive growth, customer advocacy, and superior customer experience

• Powering intelligent enterprises by harnessing the potential of data, analytics, and AI

• Crafting products of relevance with a product mindset and high-performance engineering

• Enabling enterprise agility with resilient cloud infrastructure and security

To learn more, please visit https://www.brillio.com/ and follow us here or @brillioglobal.

Industry
Unknown
Company Size
5,001-10,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
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