Netomi

Software Development Engineer In Test - I

Netomi  •  Republic of India (Remote)  •  26 days ago
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Job Description

About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!

 
We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!
 

Job Responsibilities

  • Testing of AI based conversational products
  • Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
  • Providing a high level of data quality awareness across multiple teams
  • Evaluating and identifying where enhancements in accuracy of models are required
  • Detailed testing feedback preparation to help the team to improve AI models

Requirements

  • 2+ years of QA experience with a Bachelor’s in Computer Science or related field.
  • Expertise in manual and automation testing, including test planning and execution.
  • Hands-on experience with tools like Selenium, TestNG/JUnit, Rest Assured.
  • Strong programming/scripting in Java or Python,
  • Good knowledge of SQL.
  • Familiarity with CI/CD tools such as Jenkins, Git, and Maven.
  • Understanding of Functional and Non-Functional testing methodologies.
  • Excellent problem-solving, self-motivation, and communication skills.
  • Ability to work independently in a fast-paced environment.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Netomi

About Netomi

Backed by leading AI visionaries and trusted by Fortune 50 brands, Netomi delivers the only agent-centric CX platform proven at global scale.

Deployed in weeks, our full-stack, omnichannel solution orchestrates runtime-reasoning agents that plan, act, and continuously optimize customer interactions across chat, voice, email, and messaging—in Autopilot or Co-Pilot mode.

Pre-built integrations seamlessly connect to every major desk, CRM, or home-grown system, while open MCP gateways and A2A links expand agent collaboration across enterprise domains, powering customer interactions with live data.

A sanctioned generative-AI layer ensures security, compliance, and brand consistency. Outcome-guided playbooks and a no-code studio empower business teams to build, govern, and optimize workflows without engineering support.

With Netomi, enterprises aren’t just responding to customers. They’re anticipating needs, resolving issues before they arise, and building lasting customer love. It’s the foundation for a new era of proactive, preemptive care that transforms CX from a cost center into a competitive advantage.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
San Mateo, California
Year Founded
2016
Website
netomi.com
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