Location: Bengaluru, India | Type: Full-Time | Team: Engineering
We are building the backbone for the next generation of human communication. Imagine a system that doesn't just transmit voice and video, but understands it in real-time, transcribing, summarizing and retrieving context across millions of concurrent sessions
We are seeking a Senior SDET (Level 4) to spearhead the quality engineering efforts for our next-generation AI and Agentic applications In this role, you will go beyond traditional automation to build frameworks capable of validating Large Language Models (LLMs), autonomous agents, and complex platform integrations.
AI & Agentic Strategy: Design and implement comprehensive test strategies for AI-driven features, focusing on model accuracy, hallucination detection, and the reliability of agentic workflows.
Framework Development: Build and maintain scalable automation frameworks using tools like Playwright, Selenium, and modern JS-based runners (e.g., Testcafe, Cypress) to support AI platform validation.
Infrastructure & CI/CD: Setup and maintain complex test environments, integrating automated AI evaluations into Jenkins/GitLab CI pipelines.
Advanced Testing: Lead R&D efforts to choose the best tools for performance, API, and scalability testing of AI microservices.
Technical Leadership: Conduct code reviews, establish coding standards, and provide technical guidance to the team on AI testing best practices.
Cross-functional Collaboration: Work closely with Architects, Data Scientists, and Product Managers to define "quality" in the context of non-deterministic AI outputs
Experience: 10–15 years in software automation engineering.
Core Tools: Proven mastery of Playwright and Selenium
AI Observability & Eval: Experience with LLM evaluation tools (e.g., LangSmith, Ragas, or Arize Phoenix) and model-based testing.
AI/ML Testing: Experience or deep knowledge in testing AI agents, LLM prompting, or data-driven systems.
Programming: High proficiency in Java, Python and JavaScript/TypeScript
Frameworks: Mastery of PyTest, Jest, or Mocha for building modular, scalable test suites.
Environment Management: 3+ years of experience in test environment setup, maintenance, and CI/CD integration.
Testing Methodologies: Strong background in BDD (Cucumber/Behave), Data-Driven Testing, and Performance/Scalability testing.
Why You'll Love Working With Us
🪐You’ll build things that scale globally
You’ll work on real problems; scale, efficiency, optimization.
You’ll be part of a global team collaborating with top engineers
Hybrid work from our Bengaluru office + flexible hours.
❤ Full medical insurance for you and your family.
Competitive compensation + performance bonuses
RingCentral is an equal-opportunity employer that truly values diversity.
RingCentral, Inc. (NYSE: RNG) is a global leader in agentic voice AI–powered cloud business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, virtual and hybrid events, video collaboration, and messaging.
Powered by advanced AI capabilities, RingCentral AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE) address every phase of the conversation journey — before, during, and after each human interaction.
With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers.
Our decades-long leadership in reliable and secure cloud communications has earned us the trust of over 500,000 customers and millions of users worldwide.
RingCentral is headquartered in Belmont, California, and has offices around the world.
