Job Description

Location: Remote India or LATAM

Employment Type: Long-Term Contract

Shift Timing: Primary Support Window 5:30 PM – 8:30 AM IST

Standard of 9 hours/day within the Primary Support Window (including a 1-hour break → 8 working hours)

About Paralucent

Paralucent brings clarity to complex work, helping organizations move beyond complexity toward clarity through practical, thoughtful technology solutions.

Paralucent Core Values

We’re Driven to deliver real outcomes, and we Take Ownership from first question to final result. We’re Creative Problem Solvers who cut through complexity to bring clarity, and we’re Humbly Confident (high standards, low ego, always learning). Above all, we’re Customer Centric: we build with empathy, partner closely, and measure success by the impact we create for the people who rely on what we deliver.

Why This Role Matters

You’ll be the builder behind production stability, turning Tier 2 incidents and change requests into clean, reliable fixes and predictable releases. You’ll work across a mixed application portfolio (custom .NET and SharePoint solutions plus vendor-supported SaaS), partnering closely with BA/QA/support to ship improvements with confidence.

Requirements

Software Developer (.NET / SharePoint) (PL828)

Overview

We are seeking a Software Developer (.NET / SharePoint) for a consulting client. In this role, you will be instrumental in maintaining production stability, transforming Tier 2 incidents and change requests into reliable fixes and high-quality releases.

You will work across a mixed application landscape, including custom .NET and SharePoint solutions as well as vendor-supported SaaS platforms, collaborating closely with Business Analysts, QA, and support teams to deliver consistent and predictable outcomes.

This role operates within a production support and enhancement model, with a strong focus on incident resolution, system stability, and continuous improvement. Experience using AI-assisted development tools, specifically GitHub Copilot, is a required component of this role to drive efficiency and code quality.

Key Responsibilities

• Own Tier 2 fixes end-to-end: investigate issues, reproduce defects in lower environments, implement solutions, and support validation through release.
• Develop production-ready solutions by applying secure SDLC practices, writing clean, maintainable code, and making sound architectural decisions.
• Support release and maintenance activities, including patches, enhancements, and post-deployment validation; respond quickly to rollback or mitigation needs.
• Build and maintain integrations and interfaces (APIs and supporting components) across systems within the application ecosystem.
• Design, develop, and maintain SharePoint solutions (Online and/or on-premises) to support business processes.
• Collaborate closely with BA and QA teams to clarify requirements, refine acceptance criteria, and resolve defects during testing cycles.
• Operationalize delivered solutions by updating documentation, improving monitoring/logging, and reducing repeat incidents through proactive enhancements.
• Utilize ITSM tools to track, update, and resolve incidents and change requests.

Qualifications

• 5+ years of hands-on experience in .NET development across build, deployment, and support.
• Strong foundation in object-oriented design principles and ability to work with technical design documentation.
• Experience with relational databases (e.g., Microsoft SQL Server, Oracle).
• Experience with SharePoint development and maintenance is preferred.
• Proven hands-on experience with GitHub Copilot.
• Comfortable working across custom applications and vendor-supported SaaS environments, with an integration-focused mindset.
• Exposure to ITSM tools (e.g., ServiceNow) is an asset; the role primarily involves ticket handling, and training will be provided.
• Experience with tools such as Azure DevOps (ADO), GitHub Enterprise, and related development tools is required. Exposure to Power BI is an asset.
• Exposure to emerging AI development paradigms such as agentic development is a plus