Job Description

About Perceptyx

At Perceptyx, we’re on a mission to help organizations turn employee insights into measurable impact. Our AI-enabled employee experience platform leverages the science of listening, behavioral nudges, and predictive analytics to help clients elevate engagement, retention, and performance. We’re a team of innovators fueled by purpose, collaboration, and excellence — and we’re looking for someone who wants to play at the highest level.

The Role

As a Software Developer, Infrastructure Platform, you will help build and maintain the cloud infrastructure, automation, and reliability practices that underpin all of Perceptyx's products. Working across AWS services, Kubernetes, infrastructure-as-code, and observability tooling, you will ensure our platform is scalable, secure, and operationally sound — enabling engineering teams to deliver with confidence and speed.

What You’ll Do

• Cloud Infrastructure: Build, maintain, and improve Perceptyx's AWS-based cloud infrastructure, ensuring high availability, security, and cost efficiency.
• Infrastructure as Code (IaC): Write and maintain Terraform modules to provision and manage cloud resources consistently across all environments.
• Platform Operations: Support and operate Kubernetes clusters, including deployments, scaling, networking, and troubleshooting.
• Observability & Reliability: Contribute to observability by instrumenting services, building dashboards in tools like Datadog or Prometheus, and improving incident detection via SLO/SLI-based practices.
• Incident Response: Participate in on-call rotations and incident response, contributing to root cause analysis (RCA) and driving follow-up improvements.
• Automation: Automate toil and repetitive operational tasks to improve reliability and reduce manual effort.
• Developer Enablement: Collaborate with application engineering teams to advise on architecture decisions and improve deployment workflows.
• Security & Compliance: Assist with security hardening, patching, and compliance controls across our infrastructure.
• Documentation: Create and maintain infrastructure patterns, runbooks, and operational procedures to support team knowledge sharing.

What You Bring

• Experience: 3–5 years of experience in infrastructure engineering, platform engineering, SRE, or a related role in a B2B SaaS environment.
• Cloud Mastery: Solid working knowledge of AWS (EC2, EKS, RDS, S3, IAM, and VPC networking).
• Technical Stack: Hands-on experience with container orchestration (Kubernetes/Docker) and IaC tools (Terraform or CloudFormation).
• Scripting: Proficiency in at least one scripting or programming language (Python, Go, Bash, or similar).
• Reliability Mindset: Exposure to observability tools (Datadog, Grafana, CloudWatch) and GitOps workflows.
• Problem Solving: Strong troubleshooting skills with the ability to debug complex distributed systems issues.
• Collaboration: Excellent communication skills—able to work with engineers across teams to understand infrastructure needs and deliver solutions.
• Education: Bachelor’s Degree (4-year) in Computer Science or equivalent professional experience.

Our Interview Process & AI Transparency

At Perceptyx, we value your time and want our interviewers to be fully engaged in the conversation.

• Note-Taking: We use Metaview.ai to record and summarize our interviews. This allows our hiring team to focus on you rather than typing notes, ensuring a fairer and more accurate evaluation of your experience.
• AI Disclosure: While we use AI to assist in summarizing interview data, all final hiring decisions are made by Perceptyx employees. We do not use automated tools as the sole basis for selecting or rejecting candidates.
• Your Choice (Opt-Out): Participation in recorded interviews is voluntary. If you prefer not to have your interview recorded via Metaview, please notify your recruiter prior to the start of the session. Opting out will not negatively impact your candidacy.

Compensation & Benefits

• Salary Range: $100,000-$120,000 CAD
  • Note: Final compensation is determined by factors including experience, geography, and skills.
• Benefits: Comprehensive medical, dental, and vision insurance; RRSP contribution; generous PTO and paid holidays; parental leave; and professional development budget.

Perceptyx is an equal opportunity employer committed to a diverse workforce. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Perceptyx provides accommodations for people with disabilities throughout the recruitment process. If you require an accommodation, please let us know.