Intermedia Intelligent Communications

Software Developer in Test

Intermedia Intelligent Communications  •  Georgia (Onsite)  •  2 hours ago
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Job Description

Software Developer in Test

Department: Dev & Engineering

Employment Type: Full Time

Location: Georgia

Reporting To: Nuno Alexandre Castro Ferreira

Description

I would like to reinforce the need to backfill Elena’s position. The team needs additional capacity, either a QA engineer or a developer who can contribute to test automation and ensure the required verification and validation coverage.

For the coming months, the planned work already represents at least eight QA sprints plus several additional days of QA effort:

  • WhatsApp templates: at least 1 QA sprint
  • Dark mode: approximately 1 QA sprint
  • Partial contacts in chat: approximately 1.5 QA sprints
  • Voicemail federated-module rewrite: approximately 0.5 QA sprint
  • International expansion and audio tones: approximately 2 days, including QA-owned implementation
  • Codec prioritization: approximately 1 QA sprint
  • SMS spam blocking: approximately 1 day
  • Ex-directory and visibility groups: at least 1 QA sprint
  • Copy-to-Dial: at least 0.5 QA sprint, with the final scope still to be defined
  • Omnissa and Horizon final regression: approximately 0.5 QA sprint
  • Electron upgrade: at least 1 QA sprint

Key Responsibilities

About Intermedia

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

Position Summary

As a Software Developer in Test, you will work closely with the development leads in Intermedia’s Voice Application team, helping to extend and enhance our products with new features and greater performance. You will design and execute a variety of automated tests (functional, performance, load and stress), and design and modify test frameworks to cover the many aspects of Intermedia’s VoIP-based phone service and XMPP-based chat/presence service prior to deployment on Intermedia’s production network.

Responsibilities

  • Analyze product design and requirements specifications, and translate them into a detailed, methodical testing strategy
  • Develop functional automation tests based on prepared test cases
  • Develop performance, load and stress tests
  • Design and improve framework for functional and load tests
  • Document, report, and track software defects using Jira

Skills, Knowledge & Expertise

Required Skills

  • 5+ years of professional QA experience in a complex software development environment
  • Experience with writing automated tests (Python and C)
  • Experience working with legacy code
  • Base knowledge of SQL and relational databases
  • Base knowledge of network technology (tcpdump, Wireshark, TCP/IP)
  • Experience in testing of server applications
  • Hands-on experience testing in Linux
  • Excellent communication, collaboration, reporting, analytical, and problem solving skills

Desired Skills

  • Knowledge of Lua
  • Telco/VOIP experience
  • Familiarity with SIP, XMPP protocols
  • Experience with JavaScript and NodeJS
  • Experience managing Jenkins / CI Pipelines

Diversity, Inclusion, and Equal Opportunity

We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Intermedia Intelligent Communications

About Intermedia Intelligent Communications

Intermedia is the cloud communications company that helps over 150,000 businesses connect better, from wherever, through our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support eight times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORE™) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Recent Awards:

• J.D. Power Certified Assisted Technical Support Program – 2024, 2023, 2021, 2020, 2019, 2018, 2017, 2016

• PCMag Editor’s Choice – Intermedia Unite

• US News & World Report - Best Business Phone System - Intermedia Unite

• CRN - 5-Star Partner Program - 2025, 2024, 2023, 2022

• CRN’s Cloud Computing Product of the Year - 2024, 2023, 2022, 2021 – Intermedia Unite

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Sunnyvale, California
Year Founded
Unknown
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