Software Developer - Coupa1
We are looking for a Software Developer with experience in the Coupa platform to support ongoing production support activities and system enhancements The role involves working closely with business stakeholders, end users, and cross-functional teams to ensure the stability, performance, and continuous improvement of the Coupa environment.
Key Responsibilities:
Provide production support for the Coupa platform, including incident resolution, troubleshooting, and root cause analysis.
Work closely with business users and stakeholders to understand issues, gather requirements, and implement appropriate solutions.
Develop and implement enhancements, configurations, and customizations within Coupa to support evolving business needs.
Monitor system performance and ensure timely resolution of tickets, defects, and user requests
Collaborate with integration teams to support and maintain Coupa integrations with other enterprise systems
Participate in testing, deployment, and release management activities for new features and enhancements.
Maintain documentation, knowledge articles, and process guidelines for support and development activities.
Ensure adherence to best practices, security standards, and governance processes
Required Skills and Experience:
Hands-on experience working with the Coupa platform, including configuration and support.
Strong experience in production support, issue analysis, and system troubleshooting
Ability to work closely with business teams and end users to translate requirements into solutions.
Experience working in support and enhancement projects in an enterprise environment.
Good understanding of procurement, invoicing, and financial workflows within Coupa.
Preferred Skills:
Knowledge or experience with Zip (procurement intake and orchestration platform) will be an added advantage.
Experience working with integrations, APIs, or middleware platforms is a plus.
Strong communication and stakeholder management skills.
Jade Global is a premier consulting, integration, and managed services partner helping enterprises modernize, innovate, and scale. Founded in 2003, we bring over two decades of engineering excellence, with 2,000+ professionals and 11 global offices, and have served 500+ clients across North America, Europe, and APAC. We are a Great Place to Work–certified organization and have been recognized by Inc. 5000 as a high-growth company for 13 years in a row.
Known for Delivering Innovation and driving impact, we offer holistic cloud transformation, ERP and CRM modernization, data and analytics, integration, AI-powered automation, and AI-led managed services. Jade offers the perfect blend of agile client-centricity along with a rich ISV partner ecosystem, including Oracle, Salesforce, SAP, ServiceNow, Workday, Snowflake, Boomi, and many others.
With our AI-first approach, powered by 220+ enterprise-ready AI Agents and industry accelerators, we drive data readiness, autonomous workflows, intelligent operations, and faster transformation outcomes. The result is lower costs, greater efficiency, and measurable business value for enterprises. We enable organizations across high-tech, healthcare, life sciences, manufacturing, financial services, and retail to achieve resilient, future-ready operations.
