Job Description

Coretek is seeing a skilled Software Deployment Engineer who is responsible for ensuring that software application packages are installed, configured, and rolled out into production environments in a safe, efficient, and reliable manner. This qualified candidate will work closely with Coretek operations, client IT teams and client software developers to manage the entire deployment lifecycle.

Responsibilities

• Deployment & Rollout: Install, configure, and upgrade software and related infrastructure (servers, databases, web servers)

• Release Management: Prepare software for release, coordinate with development teams to integrate new features or fixes, and oversee deployment to live systems 

• Automation: Assist with the automation of deployment processes to reduce errors, eliminate manual intervention, improve speed, and ensure consistency across environments 

• Testing: Perform integration, load, and/or automated testing after deployment to validate functionality and performance 

• Escalation: Escalate software related issues to the client software development team for code remediation

• Monitoring & Support: Assist the Coretek Operations team to monitor systems post-deployment, troubleshoot, and escalate issues, and resolve hosting or deployment-related problems promptly 

• Documentation: Create and update deployment playbooks and configuration documents as needed and provide continuous improvement ideas to create efficiencies for future deployments

Requirements

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field 

• Experience: 3+ years of hands-on experience in software package deployment and operations

• Technical Skills:

• Experience with Ubiquity gateways, preferred

• Proficiency in scripting (Bash, Python, PowerShell) and version control (Git, SVN) 

• Experience with containerization (Docker, Kubernetes) and cloud platforms (Azure, AWS, GCP) 

• Familiarization with operating systems (Windows, Linux), databases (e.g., Microsoft SQL Server), and web server technologies 

• Certifications Preferred – At least one:

• Azure Solutions Architect

• AWS Certified Solutions Architect

• Certified Kubernetes Administrator

• MCSE

• Familiarity with event management tools (ie. Elastic, Logic Monitor, Nagios)

• Must be willing to work U.S. business hours with some off hours work to support deployments as needed

• Excellent customer service skills

• Strong problem-solving skills

• Excellent communication skills to explain technical details to technical and non-technical stakeholders

• Ability to work under pressure and meet deadlines.

• Detail-oriented and solid organizational skills

• Must be proficient with the English language