Job Description

Job Title

Soft Services Supervisor

Job Description Summary

Job Description

• Supervise soft services operations, including cleaning, housekeeping, waste management, pest control, and other

facility support services to ensure compliance with site standards.

• Manage and coordinate soft services contractors and vendors, ensuring quality service delivery, performance

compliance, and timely issue resolution.

• Ensure compliance with white-space access requirements and site protocols, maintaining cleanliness and

operational integrity within critical environments.

• Conduct inspections, audits, and quality checks, identifying improvement opportunities and implementing

corrective actions to maintain service excellence.

• Support operational and client requirements through effective planning, reporting, stakeholder communication,

and continuous improvement of soft services performance.

• Promote and drive a strong HSE culture across all vendor and contractor activities, ensuring compliance with site

safety policies and regulatory requirements.

INCO: “Cushman & Wakefield”