Joy in each extraordinary experience
Guest Services Agent
Be prepared to elevate your skills and abilities. Join our hotel community, and you can surpass your own expectations as well as those of our guests. We will encourage you explore innovative ways to enhance every guest experience, as you continue to master your craft. When you help us to achieve pioneering heights in luxury hospitality, your own excellence will shine through.
A career that lets your passion shine
First impressions are everything! As a Guest Service Agent, you welcome each new and returning guest with personalized and attentive care; you will set the tone for exceptional service. Here you can take your role beyond checking people in and out. Sharing your knowledge and love of our region, you will anticipate guests’ needs and offer recommendations that make their stays even more special.
Qualifications
What you will bring to the role
You will bring a service-focused personality that is essential to delivering exceptional guest experiences working in a guest related role. Excellent communication skills and professional presentation ensure that you convey confidence and competence in every interaction. A collaborative team player and ability to lead with your heart and find creative solutions. Experience working with Opera Cloud or a related point of sales system would be an asset.
What we Offer
Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards and development opportunities. We also offer a range of wellbeing initiatives to help you feel at your best. Join us, and you can thrive as an individual as well as being part of a supportive and inclusive team.
Compensation and Benefits
Compensation: $26.93 per hour
All your information will be kept confidential according to EEO guidelines.
Successful candidates must be legally eligible and have current work authorization to work in the United States.
Our commitment to Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Remington Hospitality: Where Passionate People Thrive
At Remington, a career is more than a job—it is a journey of purpose, prestige, and personal fulfillment. Here, growth is intentional, success is celebrated with grace, and enduring connections are forged among passionate professionals. We offer a world of possibilities and countless reasons to remain inspired.
As one united team, we embrace excellence in every gesture, elevating the guest experience with care and pride. Our culture is distinguished by clarity of vision, a spirit of collaboration, and the promise of advancement for those who aspire to achieve more.
Join us—and flourish in an environment where your talents are recognized, your contributions are valued, and your future is as extraordinary as you dare to imagine.
Visit https://www.remingtonhospitality.com/careers https://www.sofitel-chicago.com/
Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”
Sofitel Chi Magnificent Mile-CHIMM
A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time. Founded in 1968, Remington has always operated with an owner-centric mindset by delivering superior rooms margin and house profit. Its track record of market penetration growth demonstrates a unique understanding of the hotel business, in all phases of the economic cycle. Remington fosters an entrepreneurial management style and brings a spirit of collaboration, innovation, and high-touch hospitality.
